Topic
AC Repair
96.9% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, ac repair appears in 65 reviews (96.9% positive), from 2015-11-21 through 2026-05-20.
Key findings
AC Repair mentioned in 65 of 322 reviews (20.2%)
98.5% of AC Repair reviews are 4 or 5 stars
Average rating in AC Repair reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
80%52 mentionsProblem Resolution & Effectiveness
65%42 mentionsTechnical Knowledge & Expertise
60%39 mentionsCourtesy & Friendliness
48%31 mentionsCommunication & Updates
45%29 mentionsPunctuality & On-Time Service
37%24 mentions
Reviews mentioning ac repair
Mary Ann Curtis
I'm so glad I chose Kasper Electric to repair my outlets. The electrician did an awesome job from stepping in the door, being on time and courteous to finding and fixing the problems. I'd recommend Kasper Electric in a heartbeat. Kudos to my electrician Ronnie. Thanks for your excellent service with perfect results.
Response from owner
May 14, 2026
Chuck Hamlin
Personable, professional And courteous. Kasper Electric is the only company that we will use. In today’s fast paced world, it is difficult to find contractors that you can trust. This company always returns calls, responds to questions and delivers value. You can find it a little cheaper…but why? They are here to repair the work that another company with a better price (15% cheaper) did. Now, we are paying for it so over again to have it done right. Family owned Christian values…. Combined with the best customer service and delivery of service around. Don’t risk it with anybody else.
Response from owner
May 11, 2026
Beth Alpert
Adrian P was on time, clear about pricing, finished the repair very quickly and was neat. I highly recommend Kasper Electrical and Adrian!
Response from owner
May 6, 2026
Mendy Crews
Excellent experience! Ronnie was great. He was able to fix everything quickly and efficiently. Appreciate him very much!
Response from owner
April 26, 2026
ed oleary
Kasper electric was great. Ronnie and Omer were very knowledgeable, friendly, worked to solve every request we made. They did recessed ighting fixtures, panel upgrades, added outlets, and general repairs. Highly recommend.
Response from owner
April 26, 2026
Andrea Dechtman
Ronnie and Omar helped to solve a problem that has been plaguing our home for years. Today they returned and resolved it all. Great communication all the way through the process. Thank you gentleman for providing a great service!
Response from owner
April 26, 2026
Mark McKenzie
⭐⭐⭐⭐⭐ Review for Kasper Electrical Adrien from Kasper Electrical did an outstanding job at my home. He installed a new outdoor outlet for my cold plunge, repaired another exterior outlet that needed attention, and installed a Ring floodlight camera. Everything was completed with great attention to detail and professionalism. Adrien was punctual, knowledgeable, and extremely courteous throughout the entire process. He explained the work clearly, made sure everything was installed safely and properly, and left the area clean when he finished. It’s rare to find someone who combines technical skill with such a positive attitude—truly service with a smile. If you’re looking for a reliable electrician who takes pride in his work, I highly recommend Adrien and Kasper Electrical. I’ll definitely be using them again for future projects. — Mark M.
Response from owner
March 16, 2026
Karl Engel
Relatively simple repairs but handled efficiently. Adrian was polite and professional. Must add that pricing seemed high ( $665 for 45 minutes w customer parts). But then every vendor I use (AC, plumbing, lawn care, etc) is also high. No longer using “time and materials” but separate cost for each job. Kasper still most reliable electrician in Palm Beach County.
Response from owner
March 12, 2026
george ross
Ronnie came over knew exact what he was doing and fixed my stove like the pro he is! Great guy will be calling for future issues
Response from owner
March 9, 2026
Don Eugenio
Kept me informed on arrival time, had the experience to find the issue with fan and lights, cleaned up, friendly, all for a fair price.
Response from owner
February 24, 2026
diane coleman
Excellent electrical repair. Pleasant and efficient.
Response from owner
January 27, 2026
John
Bill and Omer arrived early then planned time and proceeded to help us with navigating thru new light fixtures that needed replacement. This was not your traditional screw a light bulb out and replace, but recessed lightening. They also helped us with a smoke alarm and help we needed in a spare bedroom. The highest stars for service! I would not go anywhere else ! This is the A team!
Response from owner
January 16, 2026
Judy M
Kasper Electrical is a quality company you can depend on and trust. Kathy in the office is helpful and professional. My service technician was Ronnie and discovered the cause of my problem with the vanity light that was here when I moved in was a faulty switch plus poor installation. There was a connection in the light that was reduced to ashes! I had no idea what to replace the light with and Ronnie went above and beyond to help me select what type would be the best choice. I cannot thank Ronnie and Kasper Electrical enough for caring about their customer and for a job well done.
Response from owner
November 14, 2025
Karen Cobb
Ronny and Omer arrived at my house on time, they were very courteous, polite, professional I actually enjoyed talking to them. They explained everything that was going on. They repaired my fans in the patio, which one was about to fall out of the ceiling and they resolved an electrical problem with two outlets in the kitchen and they explained everything to me as they were working because it was a very involved electrical problem. If I need an electrician again in the future, I will definitely call Casper because of these two wonderful technicians.
Response from owner
October 7, 2025
Lisa D
Thank you! Adrian saved the day - as did Michelle - when fixing a prior electricians errors. I appreciate the commitment to excellence and getting the job done right! I will be calling to have Adrian complete more work soon. Thanks so much!
Response from owner
June 6, 2025
Laura Jean
"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"
Response from owner
April 2, 2025
JON ANGER
Kaspers technician Ronnie Carretero did an excellent job. I always use Kasper when I need an electrician.
Response from owner
December 16, 2024
Gonzizqui
The technician, Adrian Pope, arrived exactly at the scheduled time!! He listened to our issues with landscape lighting and suggested a measured approach to find the problem. A very warm and friendly guy, he tried to understand and resolve our needs and concerns. Fixed everything within a hour. He did a great job at a reasonable cost. Thank you!
Response from owner
October 3, 2024
S Jafri
Thanks Jon Wagner for fixing our electricity problem.He is very professional and very knowledgeable I will 💯 recommend Kasper electrical company
Response from owner
September 4, 2024
Last Mango
After trying to get several electricians out to do a job for us and having them Not call back and no show, a good friend recommended Kasper Electric. I called and told them our electrical issues and they had someone out the next day. We have had them help us twice now. First time we had Mike help with an AC issue and second time We had Ronnie and he helped us with a bad exterior GFI outlet. He replaced it and was very knowledgeable, professional, and very kind. He did a great job as did Mike. I am excited to have found a great electrician we can go to and confidently use in the future. Thank you Kasper you have won our trust and loyalty.
Response from owner
August 8, 2024
karla ronaszeki
Ronnie did an awesome job on fixing our outlet issue! He is efficient, knowledgable, very personable, and explained everything he was doing. We highly recommend Kasper and will be asking for Ronnie! 😊
Response from owner
August 8, 2024
michael meister
Ronnie and Ryan had a great service for my electrical problem. Mike in NPB
Response from owner
August 8, 2024
Wendy O'Brien
Ronnie was wonderful. He came out and solved an electrical problem in minutes that had been going on in our home for almost a week. He was fast efficient and knowledgeable. He definitely has the experience which let him to go right to the main problem which was the main breaker had loose bolts and were rusted. He tightened the bolts and my power outage and flickering of lights were fixed instantly! It was an awful week trying to figure it out but Ronnie saved the day! Thank you Ronnie!
Response from owner
August 8, 2024
Ryann Post
Kasper Electric recently completed an electrical project at our townhome in Jupiter. We were doing a full remodel of the property, so the scope of electrical work included a rewire of the home to allow for recessed lighting and ceiling fans, panel & breaker replacement/upgrade, new receptacles, new fixtures, outlets, switches, etc. It was a comprehensive/complete scope that I bid out with multiple electrical contractors locally. Kasper came in to “takeover” on the electrical project that the previous electrical contractor (different company) that we hired, failed. Kasper is licensed, insured, a leading electrical contractor in our local area, and has proven themselves to be the best in the business. Kasper Electric offered fair pricing that was in line with the other bids I received for the same scope. I would highly recommend Kasper Electric for any & all electrical needs for your project. Professional company, communicated well, follows timeline & scope and has the knowledge and experience to get the job done right. No fluff. Easy to give a 5-star review.
Response from owner
August 8, 2024
Brittany Shepherd
I called Kasper Electric at 9am, they were here by 11:30am, and by 12:30pm they were done! We had thrown a breaker and didn’t have power in one of our rooms. Ryan was professional, knowledgeable, and after fixing our initial problem….. helped figure out the “mystery switch” in our living room. Thank you!! Highly recommend!!!
Response from owner
August 8, 2024
Lane Kubicki
Mark was great help diagnose issue with light, will have him back out to install new one later. Thanks!
Response from owner
August 8, 2024
Kathy “KK”
Jennifer was amazing getting us scheduled. Grandson was coming to visit…the bathroom exhaust switch cover broke exposing wires. We were scheduled for 2 days but when I mentioned the grandson visiting she managed to send Joe so the repair was made. Joe was great as well! Very happy!
Response from owner
June 20, 2022
Dr. Stripling
I was very impressed with Joe Redinger’s work. He was extremely knowledgeable, fair, professional, efficient and polite—even took off his boots when he came in the door without my asking. While working, he answered the many questions I had about wiring various items around my home. He easily fixed the wiring issue and installed a new fan which was missing some very specific screws (I had previously misplaced in attempting to install it myself). What could have been a disaster, was no problem for Joe. He had the necessary parts in his truck and he fixed the dimmer switch so it functioned properly with the remote and switch. Ten out of ten would recommend!
Response from owner
August 8, 2024
Abso FnLootly
I had a great experience with Kasper! When I called to make the appointment the office staff was super kind. The day of my appointment the technician Jimmy showed up right on time. He changed my dining room chandelier, took down a kitchen light fixture, switched out a bedroom fan, changed 4 light bulbs on a high ceiling, and put a bulb in the laundry room fixture in only two and a half hours. He was friendly, kind, knowledgeable, and professional. He made helpful suggestions about bulbs and a dimmer switch for my dining room. I would definitely recommend you use Kasper for your electrical needs. Thank you:)
Response from owner
October 12, 2021
Michael Engelhardt
I would like to share the experience with Kasper Electrical Company with all of my neighbors. When you call the office, you are greeted by a lovely woman eager to please, understanding of the urgency, and willing to juggle the schedule to accommodate your needs. Without a prior reservation, they were able to fit us in at 3:00. I received the text from them that the tech was on the way at 3:15 and he arrived 20 minutes later. He was courteous, polite, very knowledgeable, and willing to service the needs of our household. As we marched through the house, he examined all of the issues and after each and every "job" he said: "If I complete this job, your bill will be..." He completed the work in fast and economical time, testing each job with me and explaining to me the reasons why it did not work before. He was more than willing to add anything that I needed and at 68 with a bad back, I was most appreciative. His pricing was exactly as quoted, with no hidden agendas or surprises. The rating scale only goes to 5 stars, I would give them 10 stars for the quality of the work, promptness, and customer service. Without hesitation of reservation, I would recommend them to anyone looking for quality work at a fair and honest price. Over and over again, I keep calling them to complete work. To date, they have never disappointed me....continued polite and courteous service coupled with the same eagerness to please. I cannot say enough about them or rate them any higher than the scale will permit! Michael Engelhardt
Response from owner
November 8, 2019
Betty Wachtel
Back to normal. Kevin G. was efficient, professional and clear. The problem was a simple one, but I hadn't been able to fix it on my own and was delighted to have it taken care of quickly, pleasantly and at the time expected. (So many "service" companies and personnel are not that way that it is truly refreshing to find one that is!)
Response from owner
August 11, 2024
Jennifer Kadis
Used them again for continued replacement of outdated fans and fixtures. Steve Perez, as always was great and I always appreciate his advice
Response from owner
May 29, 2020
Katy Minich
Steve did a wonderful job installing the hookup for our generator. He was efficient and knowledgeable. When he was finished, he thoroughly explained the process for connecting/disconnecting the generator and made sure we felt comfortable. Steve even came back the next day to tackle an issue with another outlet we had. I would highly recommend Kasper Electric, and in particular, Steve Perez. Thank you!!
Response from owner
August 16, 2024
Mark Grindle
Well I've never experienced this before. The technician actually talked me out of using Kasper. I asked them to come out because of a voltage problem on my thermostat. The technician called me to discuss the issue and told me they weren't the right people to help. He could verify the voltage problem but he said he wouldn't be able to help with the thermostat, I needed an A/C company. He offered to come out but he said the A/C company could diagnose and repair. in one trip. So the technician saved me his cost and directed me to the right people for the problem. This is an amazing display of professionalism and customer service. I know if I need any electrical in the future I'll be using Kasper. I'll also be telling this story to all my friends.
Response from owner
June 16, 2020
debra nilsen
This was my first time using Kasper Electrical. Michele gave me an estimate over the phone and it turned out to be accurate and exact. I appreciate the honesty and follow through- no unreasonable add ons- after the fact. Kasper is now in my contact list and thanks to Kevin they will be my “go to” for any electrical issues from now on. Kevin was right on time. He was professional and responsive and sweet. The circumstances on my job called for some critical thinking and improvisation, before coming, and he was successful in both aspects! He knew what he was doing and seemed intent on doing it well. It was a great experience and I was truly satisfied.
Response from owner
May 21, 2020
Tom Macho
I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!
Response from owner
February 4, 2020
Mike Tarazi
Steve was professional and courteous. He worked very hard at installing a difficult fixture and was innovative in his approach. He did a great job, and we look forward to his return for additional installations.
Response from owner
February 4, 2020
Giovanna Bonnelly
Steve Perez did a great job repairing an electrical issue today. He was fast, efficient and gave a detailed explanation of what he was going to do to fix the problem. Totally recommended!
Response from owner
February 4, 2020
Jane Robinson
We called Kasper because of a circuit breaker that kept popping when we used a light and some outlets in our kitchen. Steve the electrcian who visited us was able to track the root cause to some old wiring. He then gave us a cost to rewire the circuit and took the extra steps to disconnect the circuit that was causing the issue until he could return with a helper and do the re-wiring. Steve and Mike his helper returned to rewire and took the time to be sure this had permanently fixed the issue before leaving. The circuit popped again and they found another run to an outlet had been compromised. The wire actually displaying some burn marks. I truely believe the time they took to investigate the issue thoroughly prevented what could have been a serious fire issue. Through the whole process I was impressed with their knowledge and determination to be sure all was working properly. The technicians and Michele at the office made this on of the best experiences I have had with a repair company. I will reccomend and use Kasper exclusively for any electrical work. I am glad we found this company 😊
Response from owner
January 3, 2020
Judy Bassaline
Our ceiling fan stopped working, Dan came out and took a look, did some troubleshooting and fixed it!! Works great! Had a few other questions and concerns about some lighting fixtures and Dan gave great advice!! Kasper comes through once again.
Response from owner
December 2, 2019
Beverly Raos
Kasper Electric provides good quality service at reasonable prices. Steve Perez was very friendly, knowledgeable and professional. He quickly diagnosed and fixed our issues. I will call them again.
Response from owner
November 8, 2019
Cynthia Cruser
I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.
Response from owner
November 8, 2019
Melissa Morley
Marcus was great as he had to finagle an old fixture to put a new one in. He had to cut the new fixture and it wasn’t a problem as he was prepared. I would recommend Kasper and Marcia and will grow them for my next electrical project.
Response from owner
October 31, 2019
Carola Staiano
Kevin and Shawn deserve 5 stars for their service! Even though they were late due to having to help another employee on another job, once they were here they went above and beond with installing a new AC disconnect and outdoor outlet! Courteous and professional as well as friendly and tidy they did a wonderful job and I can highly recommend Kadser Electric--- especially Kevin and Shawn! Thank you! Carola Staiano
Response from owner
September 19, 2019
Nelson Romero
I had a malfunctioning electrical socket in my kitchen. Kasper Electrical was very committed to fixing the problem. Thank you.
Response from owner
September 19, 2019
Sonia Trombley
Kasper Electric provided excellent service at our home the other day. They came immediately and fixed our problem quickly. They are very reasonably priced as well! We will be using this company again for sure! Thank you Kasper Electric!
Response from owner
July 22, 2019
moira howard
I booked an appointment for an estimate and took time off work to wait for the company to come out. After a few hours passed with no one arriving I called them. They said the worker got stuck at another job. Then they did not reschedule or apologize for not showing up. Update: After posting this review the company made every effort to correct this issue immediately. They came out and fixed the electrical issue and apologized for not handling the situation better initially.
Response from owner
July 5, 2019
Kathy Rivera
Serviceman Steve Perez showed up on time and was very professional. Had the job diagnosed and fixed in less than twenty minutes. (something we had tried to do ourselves for about three hours and realized we needed a professional). Very happy with the professionalism and the price. Would strongly recommend them. No surprises.
Response from owner
April 25, 2019
Sandra Wechsler
I had used Kasper Electric originally to replace a leaky hot water tank and they were terrific. As well, they helped me close a permit in a timely fashion and Michelle in the office is incredible. (I had another plumbing company which did not give the same effort!) Now I had Jimmy Wagner over to give me a quotation on work I wish to do as well as spend a few hours fixing various issues I had. He resolved quite a few problems and I am thrilled. They obviously were challenges and is why they were not in the proper working order! Thank you Jimmy for explaining everything to me and being so polite and neat. Much appreciated
Response from owner
April 25, 2019
Robert Walker
Had Jimmy out to do some minor repairs and install a Ring doorbell system. He was very knowledgeable, friendly and efficient and we couldn't be more pleased with Kasper and their whole team. We will continue to refer them to friends and family for their electrical needs.
Response from owner
April 25, 2019
David Oakes
Steve Perez is a thorough and highly competent electrician who works for Kasper Electric of Lake Park and Miramar, FL, and made repairs and upgrades today at our home. Steve explained what the problems were with the electric connections in the house, answered questions and made the repairs. Bilingual and personable, I would recommend Steve and Kasper Electric for minor to complex residential electrical repairs and installation services. We will ask them to make a service call again should we need them in the future.
Response from owner
April 2, 2019
Zachary Shipley
Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)
Response from owner
February 28, 2019
Ed Preti
Kasper installed 8 LED ceiling fixtures in our master bath. Steve Perez arrived on time, was professional, courteous and NEAT! Definitely a nice experience. Ed Preti
Response from owner
January 23, 2019
Dan
Had an issue with a breaker. Jimmy Wagner showed up timely, was extremely professional and diagnosed and corrected the problem within minutes. We have used Kasper before for our commercial buildings and always had a great experience. We would highly recommend them.
Response from owner
January 16, 2019
Alanna Mersinger
Steve Perez was just wonderful. Quick, professional and friendly. He looked for the best way to fix my issue, not the most expensive. You know when someone is being honest with you and I can say, without a shadow of a doubt, that this is one reliable and honest company.
Response from owner
December 13, 2018
Amy Hill
So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.
Response from owner
February 28, 2019
Willis Jones
I would highly recommend this company to all my friends and family. They were friendly, professional, honest, and punctual. Bill was able to figure out the problem and fix it quickly, which kept the cost down. Thank you Kasper electric!!!!
Response from owner
February 28, 2019
Judy Reeves
Had an issue with my fan switch and Joey came out and took care of it. I am 100% pleased with the work done!
Jeff Jaskiel
Kasper electric was kind, friendly, and very professional. Joey the service tech was very polite and took care of my electrical problems without any problems. would recommend to anyone! Best around!
Renty Kringly
Mr Silvernail was amazing! He explained the issues at hand, and most important to me was when I had questions he patiently answered them and did not make me feel like I was wasting his time. I will be sending any friends in need of Electrical repairs your way in the future!
Petey Biron
Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!
Corey Clary
We had a great experience with their quick and efficient service. They diagnosed and repaired all of my issues with great customer service and in a timely manner.
Justin Plaza
By far the most knowledgeable electrical contractors we ever hired. Joe & Joey fixed my issues without breaking a sweat! I will hire again, no questions asked.
Matt Deedrick
Phenomenal experience with Kasper! Bill showed up early (when does that ever happen these days), was professional, and immediately identified and fixed the problem. He guided me through what he was finding, so I could understand the issue and what he was fixing. Bill fixed the problem(s) with cost in mind, which he knew was important to us. Highly recommend!
Gwen Hudson
I had them come to the house to fix a small electrical problem. They did a wonderful job. I would definitely use them again. Their customer relations team are professional and courteous . .