Kasper Electrical

Topic

AC Repair

96.9% positive

Across 322 reviews of Kasper Electrical in West Palm Beach, FL, ac repair appears in 65 reviews (96.9% positive), from 2015-11-21 through 2026-05-20.


Key findings

  • AC Repair mentioned in 65 of 322 reviews (20.2%)

  • 98.5% of AC Repair reviews are 4 or 5 stars

  • Average rating in AC Repair reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    80%52 mentions
  • Problem Resolution & Effectiveness

    65%42 mentions
  • Technical Knowledge & Expertise

    60%39 mentions
  • Courtesy & Friendliness

    48%31 mentions
  • Communication & Updates

    45%29 mentions
  • Punctuality & On-Time Service

    37%24 mentions

Reviews mentioning ac repair

May 14, 2026

Mary Ann Curtis

I'm so glad I chose Kasper Electric to repair my outlets. The electrician did an awesome job from stepping in the door, being on time and courteous to finding and fixing the problems. I'd recommend Kasper Electric in a heartbeat. Kudos to my electrician Ronnie. Thanks for your excellent service with perfect results.

Response from owner

Mary Ann, thank you for the wonderful review and for choosing Kasper Electric. I’m so glad Ronnie provided the kind of experience we work hard to deliver—from showing up on time and treating you courteously to properly diagnosing and fixing the issue. Electrical problems can be frustrating, so hearing that you felt confident and cared for throughout the process means a lot to us. We truly appreciate your recommendation and your kind words about Ronnie. I’ll make sure he sees this.

May 14, 2026

May 11, 2026

Chuck Hamlin

Personable, professional And courteous. Kasper Electric is the only company that we will use. In today’s fast paced world, it is difficult to find contractors that you can trust. This company always returns calls, responds to questions and delivers value. You can find it a little cheaper…but why? They are here to repair the work that another company with a better price (15% cheaper) did. Now, we are paying for it so over again to have it done right. Family owned Christian values…. Combined with the best customer service and delivery of service around. Don’t risk it with anybody else.

Response from owner

Chuck, thank you for such a thoughtful and encouraging review. Your words mean a great deal to our entire team because what you described is exactly what we strive to build every day—trust, communication, quality workmanship, and treating people the way we would want our own family treated. Unfortunately, you experienced firsthand what can happen when electrical work is done cheaply instead of correctly. That’s never the outcome we want for anyone, and I’m grateful you gave us the opportunity to make it right. In our industry, doing the job safely and properly the first time matters far more than being the lowest price. As a family-owned company, our faith and values truly do shape how we operate, from returning calls to standing behind our work. Reviews like yours encourage our team more than you probably realize. Thank you again for your trust, loyalty, and recommendation. We’re honored to be your electrician.

May 11, 2026

May 4, 2026

Beth Alpert

Adrian P was on time, clear about pricing, finished the repair very quickly and was neat. I highly recommend Kasper Electrical and Adrian!

Response from owner

Beth, thank you for the recommendation and for taking the time to leave this review. I’m glad Adrian took great care of you by being punctual, transparent about pricing, efficient with the repair, and respectful of your home. That combination of communication and quality workmanship is exactly what we strive for at Kasper Electric. We truly appreciate your trust and look forward to helping you again whenever you need us.

May 6, 2026

April 24, 2026

Mendy Crews

Excellent experience! Ronnie was great. He was able to fix everything quickly and efficiently. Appreciate him very much!

Response from owner

Hi Mendy, thanks for taking the time to write a review. We value you and the opportunity you gave us to earn your trust. We look forward to serving you and your friends and family in the future.

April 26, 2026

April 17, 2026

ed oleary

Kasper electric was great. Ronnie and Omer were very knowledgeable, friendly, worked to solve every request we made. They did recessed ighting fixtures, panel upgrades, added outlets, and general repairs. Highly recommend.

Response from owner

Ed, I appreciate you taking the time to share this. Glad to hear Ronnie and Omer delivered for you—that’s exactly the standard we’re aiming for. Electrical work can get complex quickly, especially with a mix of upgrades, new installs, and repairs, so it means a lot that you felt taken care of every step of the way. We work hard to keep our pricing fair while still delivering high-quality work and a great experience, so your feedback hits right where it matters. Thanks again for the recommendation—we’re here whenever you need us.

April 26, 2026

April 8, 2026

Andrea Dechtman

Ronnie and Omar helped to solve a problem that has been plaguing our home for years. Today they returned and resolved it all. Great communication all the way through the process. Thank you gentleman for providing a great service!

Response from owner

Andrea, this is great to hear—thank you for sticking with us and allowing our team to work through it with you. Problems that linger for years usually aren’t simple, so I’m really glad Ronnie and Omar stayed with it and ultimately got it fully resolved. That persistence and clear communication you mentioned are exactly what we expect from our team. We appreciate your trust and the opportunity to finally bring you some peace of mind in your home.

April 26, 2026

March 16, 2026

Mark McKenzie

⭐⭐⭐⭐⭐ Review for Kasper Electrical Adrien from Kasper Electrical did an outstanding job at my home. He installed a new outdoor outlet for my cold plunge, repaired another exterior outlet that needed attention, and installed a Ring floodlight camera. Everything was completed with great attention to detail and professionalism. Adrien was punctual, knowledgeable, and extremely courteous throughout the entire process. He explained the work clearly, made sure everything was installed safely and properly, and left the area clean when he finished. It’s rare to find someone who combines technical skill with such a positive attitude—truly service with a smile. If you’re looking for a reliable electrician who takes pride in his work, I highly recommend Adrien and Kasper Electrical. I’ll definitely be using them again for future projects. — Mark M.

Response from owner

Thank you for the wonderful review, Mark! We’re so glad to hear you had a great experience with Adrien. We appreciate you trusting Kasper Electrical with your outdoor outlets and Ring floodlight installation. If you ever need help with future electrical projects, we’ll be happy to assist. Thanks again for your recommendation!

March 16, 2026

March 11, 2026

Karl Engel

Relatively simple repairs but handled efficiently. Adrian was polite and professional. Must add that pricing seemed high ( $665 for 45 minutes w customer parts). But then every vendor I use (AC, plumbing, lawn care, etc) is also high. No longer using “time and materials” but separate cost for each job. Kasper still most reliable electrician in Palm Beach County.

Response from owner

Thank you for your thoughtful review! We’re glad to hear Adrian provided polite and professional service and that the repair was handled efficiently. We’re grateful for your continued trust in Kasper. If you ever have questions about pricing or upcoming work, we’re always happy to walk through it with you. Thanks again for choosing us!

March 12, 2026

March 9, 2026

george ross

Ronnie came over knew exact what he was doing and fixed my stove like the pro he is! Great guy will be calling for future issues

Response from owner

Thank you so much for the kind words! We’re glad Ronnie was able to get your stove fixed quickly and professionally. We appreciate your support and look forward to helping you again whenever you need us!

March 9, 2026

February 24, 2026

Don Eugenio

Kept me informed on arrival time, had the experience to find the issue with fan and lights, cleaned up, friendly, all for a fair price.

Response from owner

Thank you for your thoughtful review! We’re glad we could keep you informed on arrival time and use our experience to quickly identify and fix the issue with your fan and lights. We truly appreciate your support and the opportunity to help!

February 24, 2026

January 26, 2026

diane coleman

Excellent electrical repair. Pleasant and efficient.

Response from owner

Thanks so much for the kind words! We’re happy to hear you had a great experience with your light fixture installation.

January 27, 2026

January 16, 2026

John

Bill and Omer arrived early then planned time and proceeded to help us with navigating thru new light fixtures that needed replacement. This was not your traditional screw a light bulb out and replace, but recessed lightening. They also helped us with a smoke alarm and help we needed in a spare bedroom. The highest stars for service! I would not go anywhere else ! This is the A team!

Response from owner

Thanks, John! We can’t tell you how much we appreciate this review. Bill and Omer showing up early and tackling those recessed lights (and more!) is exactly what we love to see. Calling them the A-team made our day. Thanks for choosing Kasper Electric!

January 16, 2026

November 13, 2025

Judy M

Kasper Electrical is a quality company you can depend on and trust. Kathy in the office is helpful and professional. My service technician was Ronnie and discovered the cause of my problem with the vanity light that was here when I moved in was a faulty switch plus poor installation. There was a connection in the light that was reduced to ashes! I had no idea what to replace the light with and Ronnie went above and beyond to help me select what type would be the best choice. I cannot thank Ronnie and Kasper Electrical enough for caring about their customer and for a job well done.

Response from owner

Thank you so much for sharing this thoughtful review! We’re grateful you chose Kasper Electric, and we’re thrilled to hear that Kathy and Ronnie took great care of you. It sounds like that vanity light had quite the hidden issue, and we’re glad Ronnie was able to identify the problem quickly and guide you toward the right replacement. Our team prides itself on going above and beyond to keep our customers safe, informed, and supported — and your experience means a lot to us. Thank you again for trusting Kasper Electric. We’re here for you anytime you need us!

November 14, 2025

October 7, 2025

Karen Cobb

Ronny and Omer arrived at my house on time, they were very courteous, polite, professional I actually enjoyed talking to them. They explained everything that was going on. They repaired my fans in the patio, which one was about to fall out of the ceiling and they resolved an electrical problem with two outlets in the kitchen and they explained everything to me as they were working because it was a very involved electrical problem. If I need an electrician again in the future, I will definitely call Casper because of these two wonderful technicians.

Response from owner

Hey Karen! Wow! We really appreciate you taking the time to give great feedback about 2 of our technicians! We are so grateful they are part of our team so that we can continue to provide great service to customers like you. We know there's lots of options out there, and we don't take it lightly that you chose us! Thank you again for taking the time to leave this positive feedback and we look forward to the opportunity to serve you in the future.

October 7, 2025

June 6, 2025

Lisa D

Thank you! Adrian saved the day - as did Michelle - when fixing a prior electricians errors. I appreciate the commitment to excellence and getting the job done right! I will be calling to have Adrian complete more work soon. Thanks so much!

Response from owner

Hey Lisa! I am thrilled that our team was able to help you with your electrical needs. And you're right... we are committed to excellence and love to hear when our team delivers excellent service. In addition to that, we appreciate amazing customers, such as yourself, that trust us with their home's electrical needs and on top of that, takes the time to leave this great feedback. Thank you on both accounts and we certainly look forward to serving you in the future!

June 6, 2025

March 27, 2025

Laura Jean

"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"

Response from owner

Hey Laura. First, I want to thank you for your feedback and then apologize that it seems we greatly missed the mark with the transparency and communication regarding the electrical service experience you were provided. It is always our intention to serve our customers with excellence and integrity. We take your feedback seriously and together as a team will review what took place here to make sure we do better moving forward. Feedback is what makes us better and we will certainly use yours to gain valuable insight in how we can do just that. Again, I apologize that you did not see us at our very best, which is what we strive for with each and every customer encounter. Thank you.

April 2, 2025

November 22, 2024

JON ANGER

Kaspers technician Ronnie Carretero did an excellent job. I always use Kasper when I need an electrician.

Response from owner

Hey Jon! Thank you so much for trusting Kasper for your electrical needs and thank you for praising our technician Ronnie! He is such a blessing to our team and we are so grateful for him and the way he serves our customers. Thank you for taking the time to leave a review and we look forward to serving you in the future.

December 16, 2024

October 3, 2024

Gonzizqui

The technician, Adrian Pope, arrived exactly at the scheduled time!! He listened to our issues with landscape lighting and suggested a measured approach to find the problem. A very warm and friendly guy, he tried to understand and resolve our needs and concerns. Fixed everything within a hour. He did a great job at a reasonable cost. Thank you!

Response from owner

Thank you so so much for this amazing review of our technician and of our company! We take our customer service seriously and are proud to have Adrian as part of our team! We are grateful that you chose Kasper and hope to serve you again in the future!

October 3, 2024

September 4, 2024

S Jafri

Thanks Jon Wagner for fixing our electricity problem.He is very professional and very knowledgeable I will 💯 recommend Kasper electrical company

Response from owner

Hey Shon! We want to thank you so much for choosing Kasper and for taking the time to write us a review. We love Jon Wagner and his family and are so grateful he is part of our team. We're glad you were able to experience his electrical expertise in correcting your electrical problem. Thank you again for choosing Kasper and for recommending us.

September 4, 2024

June 27, 2024

Last Mango

After trying to get several electricians out to do a job for us and having them Not call back and no show, a good friend recommended Kasper Electric. I called and told them our electrical issues and they had someone out the next day. We have had them help us twice now. First time we had Mike help with an AC issue and second time We had Ronnie and he helped us with a bad exterior GFI outlet. He replaced it and was very knowledgeable, professional, and very kind. He did a great job as did Mike. I am excited to have found a great electrician we can go to and confidently use in the future. Thank you Kasper you have won our trust and loyalty.

Response from owner

Hey Kara! Thank you so much for taking the time to write this kind review. Mike and Ronnie are valued members of our team and we're so grateful they were able to serve you so well!

August 8, 2024

June 25, 2024

karla ronaszeki

Ronnie did an awesome job on fixing our outlet issue! He is efficient, knowledgable, very personable, and explained everything he was doing. We highly recommend Kasper and will be asking for Ronnie! 😊

Response from owner

Thank you so much Karla! We love having Ronnie on the team and appreciate your kind review so much!

August 8, 2024

June 24, 2024

michael meister

Ronnie and Ryan had a great service for my electrical problem. Mike in NPB

Response from owner

Thank you Mike! We are thankful for the opportunity to serve you.

August 8, 2024

June 13, 2024

Wendy O'Brien

Ronnie was wonderful. He came out and solved an electrical problem in minutes that had been going on in our home for almost a week. He was fast efficient and knowledgeable. He definitely has the experience which let him to go right to the main problem which was the main breaker had loose bolts and were rusted. He tightened the bolts and my power outage and flickering of lights were fixed instantly! It was an awful week trying to figure it out but Ronnie saved the day! Thank you Ronnie!

Response from owner

Ronnie is such a gifted technician and we are so blessed to have him on our team. Thank you for taking the time to leave this review and we look forward to how we can serve you in the future.

August 8, 2024

April 11, 2024

Ryann Post

Kasper Electric recently completed an electrical project at our townhome in Jupiter. We were doing a full remodel of the property, so the scope of electrical work included a rewire of the home to allow for recessed lighting and ceiling fans, panel & breaker replacement/upgrade, new receptacles, new fixtures, outlets, switches, etc. It was a comprehensive/complete scope that I bid out with multiple electrical contractors locally. Kasper came in to “takeover” on the electrical project that the previous electrical contractor (different company) that we hired, failed. Kasper is licensed, insured, a leading electrical contractor in our local area, and has proven themselves to be the best in the business. Kasper Electric offered fair pricing that was in line with the other bids I received for the same scope. I would highly recommend Kasper Electric for any & all electrical needs for your project. Professional company, communicated well, follows timeline & scope and has the knowledge and experience to get the job done right. No fluff. Easy to give a 5-star review.

Response from owner

Ryann thank you so much for trusting us with this project and for your incredibly kind review. We are grateful to have partnered with you and look forward to working with you again!

August 8, 2024

August 9, 2023

Brittany Shepherd

I called Kasper Electric at 9am, they were here by 11:30am, and by 12:30pm they were done! We had thrown a breaker and didn’t have power in one of our rooms. Ryan was professional, knowledgeable, and after fixing our initial problem….. helped figure out the “mystery switch” in our living room. Thank you!! Highly recommend!!!

Response from owner

Brittany, we can't thank you enough for this great review! We aim to go above and beyond and am so proud to have a team that does that. Thank you for calling Kasper!

August 8, 2024

July 11, 2023

Lane Kubicki

Mark was great help diagnose issue with light, will have him back out to install new one later. Thanks!

Response from owner

Hey Lane! Thank you for leaving such a great review. We appreciate your time to leave this feedback but more importantly your choosing Kasper for your electrical needs. We hope to have the opportunity to serve you again in the future.

August 8, 2024

June 17, 2022

Kathy “KK”

Jennifer was amazing getting us scheduled. Grandson was coming to visit…the bathroom exhaust switch cover broke exposing wires. We were scheduled for 2 days but when I mentioned the grandson visiting she managed to send Joe so the repair was made. Joe was great as well! Very happy!

Response from owner

Kathy, we can't tell you how much your feedback means to us, and we are so grateful to have the opportunity to serve your electrical needs. Have a great day!

June 20, 2022

November 25, 2021

Dr. Stripling

I was very impressed with Joe Redinger’s work. He was extremely knowledgeable, fair, professional, efficient and polite—even took off his boots when he came in the door without my asking. While working, he answered the many questions I had about wiring various items around my home. He easily fixed the wiring issue and installed a new fan which was missing some very specific screws (I had previously misplaced in attempting to install it myself). What could have been a disaster, was no problem for Joe. He had the necessary parts in his truck and he fixed the dimmer switch so it functioned properly with the remote and switch. Ten out of ten would recommend!

Response from owner

Thank you so much Dr. Stripling for this great review! We pride ourselves on excellence as one of our core values and appreciate that our team exudes that in their work! Thank you for taking the time to review us and did your business.

August 8, 2024

June 6, 2021

Abso FnLootly

I had a great experience with Kasper! When I called to make the appointment the office staff was super kind. The day of my appointment the technician Jimmy showed up right on time. He changed my dining room chandelier, took down a kitchen light fixture, switched out a bedroom fan, changed 4 light bulbs on a high ceiling, and put a bulb in the laundry room fixture in only two and a half hours. He was friendly, kind, knowledgeable, and professional. He made helpful suggestions about bulbs and a dimmer switch for my dining room. I would definitely recommend you use Kasper for your electrical needs. Thank you:)

Response from owner

It was our pleasure. Thanks so much.

October 12, 2021

March 30, 2021

Michael Engelhardt

I would like to share the experience with Kasper Electrical Company with all of my neighbors. When you call the office, you are greeted by a lovely woman eager to please, understanding of the urgency, and willing to juggle the schedule to accommodate your needs. Without a prior reservation, they were able to fit us in at 3:00. I received the text from them that the tech was on the way at 3:15 and he arrived 20 minutes later. He was courteous, polite, very knowledgeable, and willing to service the needs of our household. As we marched through the house, he examined all of the issues and after each and every "job" he said: "If I complete this job, your bill will be..." He completed the work in fast and economical time, testing each job with me and explaining to me the reasons why it did not work before. He was more than willing to add anything that I needed and at 68 with a bad back, I was most appreciative. His pricing was exactly as quoted, with no hidden agendas or surprises. The rating scale only goes to 5 stars, I would give them 10 stars for the quality of the work, promptness, and customer service. Without hesitation of reservation, I would recommend them to anyone looking for quality work at a fair and honest price. Over and over again, I keep calling them to complete work. To date, they have never disappointed me....continued polite and courteous service coupled with the same eagerness to please. I cannot say enough about them or rate them any higher than the scale will permit! Michael Engelhardt

Response from owner

Mr. Engelhardt, We cannot thank you enough for your detailed feedback. We appreciate you taking the time to share your experience. Every day we work hard to improve our processes and serve each customer with excellence. Our primary goal is to "do unto others as we would have them do unto us". As a company, we want to provide the highest level of integrity, quality of work, and professionalism. Your recommendation makes us want to work even harder to maintain and exceed each customer's expectations. Thank you for allowing us to serve you!

November 8, 2019

December 18, 2020

Betty Wachtel

Back to normal. Kevin G. was efficient, professional and clear. The problem was a simple one, but I hadn't been able to fix it on my own and was delighted to have it taken care of quickly, pleasantly and at the time expected. (So many "service" companies and personnel are not that way that it is truly refreshing to find one that is!)

Response from owner

Hey Betty! I know it's been a while but we wanted to thank you for taking the time to leave this feedback. It was certainly our pleasure to serve you and it means a lot that you would take the time to write this. We hope to serve you again in the future.

August 11, 2024

October 26, 2020

Jennifer Kadis

Used them again for continued replacement of outdated fans and fixtures. Steve Perez, as always was great and I always appreciate his advice

Response from owner

Thanks so much for the awesome review. We are so grateful to have had another opportunity to serve you.

May 29, 2020

June 23, 2020

Katy Minich

Steve did a wonderful job installing the hookup for our generator. He was efficient and knowledgeable. When he was finished, he thoroughly explained the process for connecting/disconnecting the generator and made sure we felt comfortable. Steve even came back the next day to tackle an issue with another outlet we had. I would highly recommend Kasper Electric, and in particular, Steve Perez. Thank you!!

Response from owner

Hey Katy! Thank you so much for taking the time to leave this review. We don't know how we missed responding to this and we want to apologize for that. We do appreciate this feedback very much.

August 16, 2024

June 15, 2020

Mark Grindle

Well I've never experienced this before. The technician actually talked me out of using Kasper. I asked them to come out because of a voltage problem on my thermostat. The technician called me to discuss the issue and told me they weren't the right people to help. He could verify the voltage problem but he said he wouldn't be able to help with the thermostat, I needed an A/C company. He offered to come out but he said the A/C company could diagnose and repair. in one trip. So the technician saved me his cost and directed me to the right people for the problem. This is an amazing display of professionalism and customer service. I know if I need any electrical in the future I'll be using Kasper. I'll also be telling this story to all my friends.

Response from owner

Thanks for sharing your story. We look forward to serving you and your friends in the future. Thanks again.

June 16, 2020

May 20, 2020

debra nilsen

This was my first time using Kasper Electrical. Michele gave me an estimate over the phone and it turned out to be accurate and exact. I appreciate the honesty and follow through- no unreasonable add ons- after the fact. Kasper is now in my contact list and thanks to Kevin they will be my “go to” for any electrical issues from now on. Kevin was right on time. He was professional and responsive and sweet. The circumstances on my job called for some critical thinking and improvisation, before coming, and he was successful in both aspects! He knew what he was doing and seemed intent on doing it well. It was a great experience and I was truly satisfied.

Response from owner

Wow! Thank you so much for taking the time to write such an amazing review. Additionally, we are so very grateful to have had the opportunity to serve you. Our next objective will be to surpass this experience next time. Thanks again.

May 21, 2020

February 3, 2020

Tom Macho

I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!

Response from owner

Thanks so much for your feedback Tom. We're committed to providing electrical excellence to the customers we serve. We're so proud of the effort Jimmy & our entire service team put forth every day. We are grateful for the opportunity to serve you!

February 4, 2020

February 3, 2020

Mike Tarazi

Steve was professional and courteous. He worked very hard at installing a difficult fixture and was innovative in his approach. He did a great job, and we look forward to his return for additional installations.

Response from owner

Mike, Thank you for sharing your Kasper experience. We appreciate your feedback. Our goal is to serve each customer in excellence and to follow the Golden Rule. Thanks for the opportunity to serve you and we look forward to serving you again.

February 4, 2020

January 21, 2020

Giovanna Bonnelly

Steve Perez did a great job repairing an electrical issue today. He was fast, efficient and gave a detailed explanation of what he was going to do to fix the problem. Totally recommended!

Response from owner

Giovanna, Thank you for leaving your feedback! We value our customer's opinions and attempt to apply them in our pursuit of excellence. We appreciate your recommendation and look forward to serving your electrical needs again. Have a great day!

February 4, 2020

December 31, 2019

Jane Robinson

We called Kasper because of a circuit breaker that kept popping when we used a light and some outlets in our kitchen. Steve the electrcian who visited us was able to track the root cause to some old wiring. He then gave us a cost to rewire the circuit and took the extra steps to disconnect the circuit that was causing the issue until he could return with a helper and do the re-wiring. Steve and Mike his helper returned to rewire and took the time to be sure this had permanently fixed the issue before leaving. The circuit popped again and they found another run to an outlet had been compromised. The wire actually displaying some burn marks. I truely believe the time they took to investigate the issue thoroughly prevented what could have been a serious fire issue. Through the whole process I was impressed with their knowledge and determination to be sure all was working properly. The technicians and Michele at the office made this on of the best experiences I have had with a repair company. I will reccomend and use Kasper exclusively for any electrical work. I am glad we found this company 😊

Response from owner

Jane, Thank you for allowing us to serve you. We are so thankful Steve & Mike were able to assist you before an unfortunate incident occurred. Electrical safety is a primary focus of our technicians. We always strive to go the extra mile and do unto others as we would have them do unto us. Michelle is our leading Customer Service Champion and works hard to serve with excellence. Please let us know if you have any additional electrical needs. Thanks for choosing Kasper.

January 3, 2020

November 28, 2019

Judy Bassaline

Our ceiling fan stopped working, Dan came out and took a look, did some troubleshooting and fixed it!! Works great! Had a few other questions and concerns about some lighting fixtures and Dan gave great advice!! Kasper comes through once again.

Response from owner

Hi Judy, Thanks for sharing your experience with us! We look forward to helping with any other electrical challenges you may have in the future. Thank you for allowing us to serve your needs. Have a great day!

December 2, 2019

November 5, 2019

Beverly Raos

Kasper Electric provides good quality service at reasonable prices. Steve Perez was very friendly, knowledgeable and professional. He quickly diagnosed and fixed our issues. I will call them again.

Response from owner

Beverly, thanks for leaving your feedback! Steve is a great example of the Kasper standard of excellence. We appreciate your recommendation and look forward to serving your electrical needs again. Have a great day!

November 8, 2019

November 2, 2019

Cynthia Cruser

I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.

Response from owner

Thank you Cynthia! We appreciate your feedback. Our entire team is committed to serving you with excellence. We're glad you received great service from Jimmy. He always works hard to deliver top-notch solutions. We look forward to serving you again in the future.

November 8, 2019

October 31, 2019

Melissa Morley

Marcus was great as he had to finagle an old fixture to put a new one in. He had to cut the new fixture and it wasn’t a problem as he was prepared. I would recommend Kasper and Marcia and will grow them for my next electrical project.

Response from owner

Thanks for leaving us a review Melissa! We agree, Marcus always strives to serve each customer with excellence. We appreciate your feedback. Thank you for allowing us to serve your electrician needs. We look forward to serving you again in the future!

October 31, 2019

September 12, 2019

Carola Staiano

Kevin and Shawn deserve 5 stars for their service! Even though they were late due to having to help another employee on another job, once they were here they went above and beond with installing a new AC disconnect and outdoor outlet! Courteous and professional as well as friendly and tidy they did a wonderful job and I can highly recommend Kadser Electric--- especially Kevin and Shawn! Thank you! Carola Staiano

Response from owner

Carola, Thank you for being so gracious. We truly apologize for the late arrival and strive to be prompt, tidy, and efficient for each of our customers. Kevin & Shawn are great technicians with a genuine commitment to customer satisfaction. We strive to exceed your expectations and deliver electrical service solutions in excellence. Thank you for the opportunity to serve you.

September 19, 2019

August 30, 2019

Nelson Romero

I had a malfunctioning electrical socket in my kitchen. Kasper Electrical was very committed to fixing the problem. Thank you.

Response from owner

Thanks for sending your feedback Nelson. We appreciate you taking the time to leave a review. We look forward to serving your electrical service needs in the future.

September 19, 2019

July 8, 2019

Sonia Trombley

Kasper Electric provided excellent service at our home the other day. They came immediately and fixed our problem quickly. They are very reasonably priced as well! We will be using this company again for sure! Thank you Kasper Electric!

Response from owner

Sonia, thank you for choosing us to meet your electrical needs.We're thankful our team was able to provide solutions quickly and efficiently. We look forward to serving you again.

July 22, 2019

July 8, 2019

moira howard

I booked an appointment for an estimate and took time off work to wait for the company to come out. After a few hours passed with no one arriving I called them. They said the worker got stuck at another job. Then they did not reschedule or apologize for not showing up. Update: After posting this review the company made every effort to correct this issue immediately. They came out and fixed the electrical issue and apologized for not handling the situation better initially.

Response from owner

Hi Mrs Howard, My sincerest apologies. I would like to make up for this poor communication in a number of ways. First, i would like to reimburse you for your time off work. I cant stand when i have an appointment and my time is not respected. Your time is valuable, and I am sorry for wasting it. Second, I would like to come out with a tech to troubleshoot whatever the original issue is as well as better understand the lack of communication, to identify what we need to do to solve this for any future communications with all customers. Lastly, we would like to waive any labor fees associated with the troubleshooting. I know Kris (our service manager) reached out already, to schedule. I look forward to the opportunity to make this right. I hope you grant us the ability to do so. Again, I am so sorry for our mis-communication. With your feedback, we will improve. Thanks so much for the opportunity to correct our poor communication. With your feedback, we have opened another customer service champion position to make sure it doesn't happen again.W Thanks again. foWe lookforward to serving you again soon.

July 5, 2019

April 12, 2019

Kathy Rivera

Serviceman Steve Perez showed up on time and was very professional. Had the job diagnosed and fixed in less than twenty minutes. (something we had tried to do ourselves for about three hours and realized we needed a professional). Very happy with the professionalism and the price. Would strongly recommend them. No surprises.

Response from owner

Kathy, thank you for taking the time to leave us a review! We appreciate your feedback. Steve P. always delivers great service to the customers he serves. We're 100% committed to excellence and transparency. Thank you for your recommendation. We look forward to serving you again in the future.

April 25, 2019

March 22, 2019

Sandra Wechsler

I had used Kasper Electric originally to replace a leaky hot water tank and they were terrific. As well, they helped me close a permit in a timely fashion and Michelle in the office is incredible. (I had another plumbing company which did not give the same effort!) Now I had Jimmy Wagner over to give me a quotation on work I wish to do as well as spend a few hours fixing various issues I had. He resolved quite a few problems and I am thrilled. They obviously were challenges and is why they were not in the proper working order! Thank you Jimmy for explaining everything to me and being so polite and neat. Much appreciated

Response from owner

Thank you Sandra! We appreciate your feedback. Our entire team is committed to serving our customers in excellence. It's great to know that Michelle & Jimmy took great care of you! We look forward to serving you again in the future. Thank you for choosing Kasper!

April 25, 2019

March 21, 2019

Robert Walker

Had Jimmy out to do some minor repairs and install a Ring doorbell system. He was very knowledgeable, friendly and efficient and we couldn't be more pleased with Kasper and their whole team. We will continue to refer them to friends and family for their electrical needs.

Response from owner

Robert, thank you for your review! Jimmy is awesome and always goes the extra mile. Thank you for choosing Kasper!

April 25, 2019

March 12, 2019

David Oakes

Steve Perez is a thorough and highly competent electrician who works for Kasper Electric of Lake Park and Miramar, FL, and made repairs and upgrades today at our home. Steve explained what the problems were with the electric connections in the house, answered questions and made the repairs. Bilingual and personable, I would recommend Steve and Kasper Electric for minor to complex residential electrical repairs and installation services. We will ask them to make a service call again should we need them in the future.

Response from owner

Thanks for your recommendation David! We strive to deliver the highest level of service to our customers. Steve is a valuable member of our team and we’re happy to have him on board. Our primary mission is to serve in excellence. Thank you for allowing us to serve you and your home. We look forward to serving you again in the future.

April 2, 2019

February 13, 2019

Zachary Shipley

Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)

Response from owner

Thanks for taking the time to leave us a review Zachary! We'll be sure to pass along the news to Marcus & Brian. Happy to hear we were able to help on such short notice. We're here to provide solutions for your electrical needs!

February 28, 2019

January 17, 2019

Ed Preti

Kasper installed 8 LED ceiling fixtures in our master bath. Steve Perez arrived on time, was professional, courteous and NEAT! Definitely a nice experience. Ed Preti

Response from owner

Thank you for your feedback Ed. It's great to know that your Kasper experience was pleasant. Steve P always delivers great service and professionalism. We appreciate your review!

January 23, 2019

January 15, 2019

Dan

Had an issue with a breaker. Jimmy Wagner showed up timely, was extremely professional and diagnosed and corrected the problem within minutes. We have used Kasper before for our commercial buildings and always had a great experience. We would highly recommend them.

Response from owner

Dan, Thanks for taking a moment to leave your review. Jimmy is an exceptional electrician and always goes above and beyond for our customers. We’re grateful to have him on Team Kasper. We greatly appreciate your recommendation. Please don’t hesitate to reach out for our help in the future. Have a great day!

January 16, 2019

December 12, 2018

Alanna Mersinger

Steve Perez was just wonderful. Quick, professional and friendly. He looked for the best way to fix my issue, not the most expensive. You know when someone is being honest with you and I can say, without a shadow of a doubt, that this is one reliable and honest company.

Response from owner

Alanna, Thank you so much for your great review of Steve and his electrical expertise at your home. We truly believe in a 'do unto others' mentality, and are so blessed to employ people who share in that same mindset. We look forward to serving you in the future.

December 13, 2018

February 27, 2018

Amy Hill

So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.

Response from owner

Thank you Amy! We strive to implement a "do unto others" mentality and to always provide the best service to our clients. Thank you for allowing Bill and Joey to serve your home. We're happy to be your go-to electricians!

February 28, 2019

January 25, 2018

Willis Jones

I would highly recommend this company to all my friends and family. They were friendly, professional, honest, and punctual. Bill was able to figure out the problem and fix it quickly, which kept the cost down. Thank you Kasper electric!!!!

Response from owner

It's our pleasure to serve you. Thanks for taking the time to leave a review with us Willis. It's great to know that Bill delivered prompt and professional solutions for you. He's an amazing electrician with an amazing heart! We appreciate your feedback and look forward to serving you again.

February 28, 2019

August 7, 2017

Judy Reeves

Had an issue with my fan switch and Joey came out and took care of it. I am 100% pleased with the work done!

August 4, 2017

Jeff Jaskiel

Kasper electric was kind, friendly, and very professional. Joey the service tech was very polite and took care of my electrical problems without any problems. would recommend to anyone! Best around!

August 4, 2017

Renty Kringly

Mr Silvernail was amazing! He explained the issues at hand, and most important to me was when I had questions he patiently answered them and did not make me feel like I was wasting his time. I will be sending any friends in need of Electrical repairs your way in the future!

August 3, 2017

Petey Biron

Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!

August 3, 2017

Corey Clary

We had a great experience with their quick and efficient service. They diagnosed and repaired all of my issues with great customer service and in a timely manner.

July 24, 2017

Justin Plaza

By far the most knowledgeable electrical contractors we ever hired. Joe & Joey fixed my issues without breaking a sweat! I will hire again, no questions asked.

January 7, 2017

Matt Deedrick

Phenomenal experience with Kasper! Bill showed up early (when does that ever happen these days), was professional, and immediately identified and fixed the problem. He guided me through what he was finding, so I could understand the issue and what he was fixing. Bill fixed the problem(s) with cost in mind, which he knew was important to us. Highly recommend!

March 31, 2016

Gwen Hudson

I had them come to the house to fix a small electrical problem. They did a wonderful job. I would definitely use them again. Their customer relations team are professional and courteous . .