Kasper Electrical

Jane Robinson

December 31, 2019 · review of Kasper Electrical

We called Kasper because of a circuit breaker that kept popping when we used a light and some outlets in our kitchen. Steve the electrcian who visited us was able to track the root cause to some old wiring. He then gave us a cost to rewire the circuit and took the extra steps to disconnect the circuit that was causing the issue until he could return with a helper and do the re-wiring. Steve and Mike his helper returned to rewire and took the time to be sure this had permanently fixed the issue before leaving. The circuit popped again and they found another run to an outlet had been compromised. The wire actually displaying some burn marks. I truely believe the time they took to investigate the issue thoroughly prevented what could have been a serious fire issue. Through the whole process I was impressed with their knowledge and determination to be sure all was working properly. The technicians and Michele at the office made this on of the best experiences I have had with a repair company. I will reccomend and use Kasper exclusively for any electrical work. I am glad we found this company 😊

Response from owner

Jane, Thank you for allowing us to serve you. We are so thankful Steve & Mike were able to assist you before an unfortunate incident occurred. Electrical safety is a primary focus of our technicians. We always strive to go the extra mile and do unto others as we would have them do unto us. Michelle is our leading Customer Service Champion and works hard to serve with excellence. Please let us know if you have any additional electrical needs. Thanks for choosing Kasper.

January 3, 2020

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