Mark Grindle
Well I've never experienced this before. The technician actually talked me out of using Kasper. I asked them to come out because of a voltage problem on my thermostat. The technician called me to discuss the issue and told me they weren't the right people to help. He could verify the voltage problem but he said he wouldn't be able to help with the thermostat, I needed an A/C company. He offered to come out but he said the A/C company could diagnose and repair. in one trip. So the technician saved me his cost and directed me to the right people for the problem. This is an amazing display of professionalism and customer service. I know if I need any electrical in the future I'll be using Kasper. I'll also be telling this story to all my friends.
Response from owner
June 16, 2020
Other reviews
Zachary Shipley
Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)
David Wenner
Second visit by Ronnie was even better than the first. He’s an excellent electrician and a very nice person.
Westin Shenkman
Omer and William were fantastic! Very professional and knowledgeable. Will be returning for anything I need with my home in the future.
Amy K
We can't thank Ronni enough for the patio lights he put in for us. He pays so much attention to detail and is so patient explaining things to us. We definitely plan to us him for more electrical work