Topic
Electrical Repair & Troubleshooting
96.3% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, electrical repair & troubleshooting appears in 82 reviews (96.3% positive), from 2015-11-21 through 2026-05-20.
Key findings
Electrical Repair & Troubleshooting mentioned in 82 of 322 reviews (25.5%)
98.8% of Electrical Repair & Troubleshooting reviews are 4 or 5 stars
Average rating in Electrical Repair & Troubleshooting reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
84%69 mentionsTechnical Knowledge & Expertise
59%48 mentionsProblem Resolution & Effectiveness
56%46 mentionsCourtesy & Friendliness
37%30 mentionsCommunication & Updates
30%25 mentionsPunctuality & On-Time Service
29%24 mentions
Reviews mentioning electrical repair & troubleshooting
Helene Boris
Three replacement outlets $300+. Too much.
Mary Ann Curtis
I'm so glad I chose Kasper Electric to repair my outlets. The electrician did an awesome job from stepping in the door, being on time and courteous to finding and fixing the problems. I'd recommend Kasper Electric in a heartbeat. Kudos to my electrician Ronnie. Thanks for your excellent service with perfect results.
Response from owner
May 14, 2026
ashley cunningham
Adrian, our ELECTRICIAN was amazing ! Extremely professional and knowledgeable! Kasper dispatch the immediately for an emergency and they were out here within two hours! I highly recommend if you were looking for an electrician !
Response from owner
May 14, 2026
Westin Shenkman
Omer and William were fantastic! Very professional and knowledgeable. Will be returning for anything I need with my home in the future.
Response from owner
May 6, 2026
Beth Alpert
Adrian P was on time, clear about pricing, finished the repair very quickly and was neat. I highly recommend Kasper Electrical and Adrian!
Response from owner
May 6, 2026
Rosa Goewey
"Electricity may be invisible, but electricians bring it to life". Great experience. Ronnie Carretero the electrician did an outstanding job. If I need anything more done I will definitely contact Kasper Electrical and ask for Ronnie.
Response from owner
May 6, 2026
Christine Magee
Adrian was so amazing! We thought this was going to be a simple thing and it turned out it was much more complicated and Adrian was so great and thorough and we couldn't be happier!
Response from owner
April 27, 2026
Jeffrey Taleff
We had our main breaker go out on a Sunday and we were able to reach Michele, even while she was out of town. Thankfully, she was able to send Jon W out, who arrived within the hour and took care of the issue. Everyone was very pleasant and professional from start to finish. Saved our family Sunday
Response from owner
April 26, 2026
Mendy Crews
Excellent experience! Ronnie was great. He was able to fix everything quickly and efficiently. Appreciate him very much!
Response from owner
April 26, 2026
Amanda Marciano Crossen
Recently called Kasper Electric to switch out my outdoor lights, add another light to the garage and redo some switches. Ronnie and Omer did a great job listening, installing, and cleaning up. Would recommend them and use them for my next electrical job.
Response from owner
April 26, 2026
Jonathan
Adrian Pope was the Service Technician sent to our house to trouble shoot an electrical break somewhere. We had no idea where the short was, but Adrian found it and we were very thankful to get full power back on throughout the house. If you call Kasper, definitely ask for Adrian. He knows what he’s doing.
Response from owner
November 11, 2025
Julie Mckean
EDITED TO SAY: They get 5 stars for their incredible customer service. The owner called me and went above and beyond to make reparations for the initial disappointment, including a refund and credit. They clearly really value their customers and want to make sure they come away with a positive experience each time. Well done Kasper!! Made an appointment to have my big barn fan looked at and electrician showed up without a ladder. Charged me a $100 dispatch fee to show up for a barn fan just to arrive with no ladder and wanted to write the whole thing off as water damage without taking a look. So I hauled out my own 12 foot ladder all the way from the house to the barn (I’m 5ft and 100lbs mind you). He goes up and takes a picture of the model number and tells me to call the fan company. The “service” cost me just under $300 total. My friend gave me better service. She looked up the fault codes online, identified the potential problems based on the codes, and even got up the ladder, found the control panel and removed the cover, and gave me tons of information that I can at least give to the fan company when I call. I’m just saying, if my friend with no technical training could do this for free, I think the electrician could have been a little more helpful and actually provided some service instead of just confirming that power was reaching the fan and saying that’s the most he’s able to help with, then charging $300. That’s not providing a technical service, that’s just flipping a breaker switch.
Response from owner
April 13, 2026
Andrea Dechtman
Ronnie and Omar helped to solve a problem that has been plaguing our home for years. Today they returned and resolved it all. Great communication all the way through the process. Thank you gentleman for providing a great service!
Response from owner
April 26, 2026
Sue Miller
Had pleasure today Ronnie & Omer were very accommodating Work ethic & explanation as they installed ceiling fans, trouble shot why bathroom fan & light were not coming along Solved problem Great experience
Response from owner
April 26, 2026
Donald Kehl
Ronnie was great, explained everything he was going to do and what it would cost. Electrical work is never cheap, but it’s easier to take when the technician is good!
Response from owner
March 24, 2026
Dianne Krause
I had three ceiling fans installed, 3 electrical outlets replaced and a new outside light installed. Adrian did an excellent job. He checked carefully to make sure everything he did was working properly and cleaned up each work area when he was finished. I am very happy with the work that Adrian did.
Response from owner
March 18, 2026
CUSTOM FINISHING
Ronnie came by immediately and helped us troubleshoot a few issues around the house. He’s so nice and really went above and beyond. Honest service.
Response from owner
March 14, 2026
Karl Engel
Relatively simple repairs but handled efficiently. Adrian was polite and professional. Must add that pricing seemed high ( $665 for 45 minutes w customer parts). But then every vendor I use (AC, plumbing, lawn care, etc) is also high. No longer using “time and materials” but separate cost for each job. Kasper still most reliable electrician in Palm Beach County.
Response from owner
March 12, 2026
george ross
Ronnie came over knew exact what he was doing and fixed my stove like the pro he is! Great guy will be calling for future issues
Response from owner
March 9, 2026
Don Eugenio
Kept me informed on arrival time, had the experience to find the issue with fan and lights, cleaned up, friendly, all for a fair price.
Response from owner
February 24, 2026
matt bosch
I'll be using Kasper for all my electrical needs moving forward. The technician Ronnie was top notch did everything he could to assist us and pricing was very fair highly recommended.
Response from owner
February 7, 2026
diane coleman
Excellent electrical repair. Pleasant and efficient.
Response from owner
January 27, 2026
James Savastano
On time, very professional, I was confident that he could resolve my problem.
Response from owner
December 1, 2025
Chava Amster
Phenomenal service! On time and friendly! We trust Kasper electrical with all our electrical needs. Ronnie is the nicest electrician and so knowledgeable!
Response from owner
November 24, 2025
Karen Cobb
Ronny and Omer arrived at my house on time, they were very courteous, polite, professional I actually enjoyed talking to them. They explained everything that was going on. They repaired my fans in the patio, which one was about to fall out of the ceiling and they resolved an electrical problem with two outlets in the kitchen and they explained everything to me as they were working because it was a very involved electrical problem. If I need an electrician again in the future, I will definitely call Casper because of these two wonderful technicians.
Response from owner
October 7, 2025
Lisa D
Thank you! Adrian saved the day - as did Michelle - when fixing a prior electricians errors. I appreciate the commitment to excellence and getting the job done right! I will be calling to have Adrian complete more work soon. Thanks so much!
Response from owner
June 6, 2025
L Shapiro
Couldn't be happier. My call was answered quickly, they gave me an appointment for a few days later, and the electrician who did the work, Ronnie, was professional, friendly and did an outstanding job. Highly recommend!
Response from owner
April 2, 2025
Jesus Fernandez
Jon W. arrived within our scheduled time with a great attitude. I explained what we were looking for and he provided a variety of options to meet our needs. He is courteous, professional, and knowledgeable. We are happy with the work he was able to do for us and I would recommend him to any friends or family in need of electrical work done.
Response from owner
January 13, 2025
S Jafri
Thanks Jon Wagner for fixing our electricity problem.He is very professional and very knowledgeable I will 💯 recommend Kasper electrical company
Response from owner
September 4, 2024
Last Mango
After trying to get several electricians out to do a job for us and having them Not call back and no show, a good friend recommended Kasper Electric. I called and told them our electrical issues and they had someone out the next day. We have had them help us twice now. First time we had Mike help with an AC issue and second time We had Ronnie and he helped us with a bad exterior GFI outlet. He replaced it and was very knowledgeable, professional, and very kind. He did a great job as did Mike. I am excited to have found a great electrician we can go to and confidently use in the future. Thank you Kasper you have won our trust and loyalty.
Response from owner
August 8, 2024
karla ronaszeki
Ronnie did an awesome job on fixing our outlet issue! He is efficient, knowledgable, very personable, and explained everything he was doing. We highly recommend Kasper and will be asking for Ronnie! 😊
Response from owner
August 8, 2024
michael meister
Ronnie and Ryan had a great service for my electrical problem. Mike in NPB
Response from owner
August 8, 2024
Wendy O'Brien
Ronnie was wonderful. He came out and solved an electrical problem in minutes that had been going on in our home for almost a week. He was fast efficient and knowledgeable. He definitely has the experience which let him to go right to the main problem which was the main breaker had loose bolts and were rusted. He tightened the bolts and my power outage and flickering of lights were fixed instantly! It was an awful week trying to figure it out but Ronnie saved the day! Thank you Ronnie!
Response from owner
August 8, 2024
Betty Diller
The technician Ronnie Carretero was an absolutely outstanding knowledgable and very helpful in every way. Taking care of all our issues and very willing to do everything highest and best to please us with his work that my husband and I needed done!!!
Response from owner
February 9, 2024
Vicki Krieg
Wonderful friendly personnel. Ronnie, the technician was awesome. I will be using this company again the next time I have an electrical problem.
Response from owner
August 8, 2024
Brittany Shepherd
I called Kasper Electric at 9am, they were here by 11:30am, and by 12:30pm they were done! We had thrown a breaker and didn’t have power in one of our rooms. Ryan was professional, knowledgeable, and after fixing our initial problem….. helped figure out the “mystery switch” in our living room. Thank you!! Highly recommend!!!
Response from owner
August 8, 2024
Kathy “KK”
Jennifer was amazing getting us scheduled. Grandson was coming to visit…the bathroom exhaust switch cover broke exposing wires. We were scheduled for 2 days but when I mentioned the grandson visiting she managed to send Joe so the repair was made. Joe was great as well! Very happy!
Response from owner
June 20, 2022
Dr. Stripling
I was very impressed with Joe Redinger’s work. He was extremely knowledgeable, fair, professional, efficient and polite—even took off his boots when he came in the door without my asking. While working, he answered the many questions I had about wiring various items around my home. He easily fixed the wiring issue and installed a new fan which was missing some very specific screws (I had previously misplaced in attempting to install it myself). What could have been a disaster, was no problem for Joe. He had the necessary parts in his truck and he fixed the dimmer switch so it functioned properly with the remote and switch. Ten out of ten would recommend!
Response from owner
August 8, 2024
E LS
Our professional electrician, Jimmy Wagner, knew just what was needed. He was timely, early, professional, clear, communicative and efficient. Happy with his work!
Response from owner
August 11, 2024
Betty Wachtel
Back to normal. Kevin G. was efficient, professional and clear. The problem was a simple one, but I hadn't been able to fix it on my own and was delighted to have it taken care of quickly, pleasantly and at the time expected. (So many "service" companies and personnel are not that way that it is truly refreshing to find one that is!)
Response from owner
August 11, 2024
LeeAnne Sampson
Kevin and Bill were very professional and they did a great job.
Response from owner
August 16, 2024
Katy Minich
Steve did a wonderful job installing the hookup for our generator. He was efficient and knowledgeable. When he was finished, he thoroughly explained the process for connecting/disconnecting the generator and made sure we felt comfortable. Steve even came back the next day to tackle an issue with another outlet we had. I would highly recommend Kasper Electric, and in particular, Steve Perez. Thank you!!
Response from owner
August 16, 2024
Dan Coggeshall
Jimmy was great. I needed some work done at my office and the building presented some issues, but he stuck with it and found a great solution. Very happy to hire Kasper Electric.
Response from owner
May 21, 2020
DANA
I 1st called Kasper Electric back in January based on reviews and I have to tell you I could not have been more satisfied. There electrician Bill was sent over to access a situation. He was honest, and guided me through a situation. I just called them back again yesterday and again Bill did not let me down. I would highly recommend this company based on their honesty, responsiveness and work ethic. I could not have made a better choice when choosing an electrician from the internet. Thank you Kasper Electric!
Response from owner
February 16, 2020
Tom Macho
I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!
Response from owner
February 4, 2020
Giovanna Bonnelly
Steve Perez did a great job repairing an electrical issue today. He was fast, efficient and gave a detailed explanation of what he was going to do to fix the problem. Totally recommended!
Response from owner
February 4, 2020
ryder mahar
Kasper Electrical follows up if there are issues and makes it right. Steve Perez is an awesome technician. He problem solves difficult situations and makes everything right. He does quality work and has great communication. I highly recommend Kasper Electric
Response from owner
December 18, 2019
Janet Seaton
We used Kasper Electrical for the first time today, and it was a totally positive experience in every way. Our initial contact was with Michael in arranging the appointment and we found him to be very nice and well spoken. Bill and Kevin did the work for us and they were both as nice as anyone could ask for, and they were competent and professional in solving our problems. We are looking forward to Kasper doing more work for us next month and highly recommend them.
Response from owner
November 20, 2019
Jackie
Kasper Electrical is the best! Kevin and Michael were professional and offered suggestions to best accommodate my lighting needs. Now, everything works as it should. I would not hesitate to recommend this company.
Response from owner
November 20, 2019
Beverly Raos
Kasper Electric provides good quality service at reasonable prices. Steve Perez was very friendly, knowledgeable and professional. He quickly diagnosed and fixed our issues. I will call them again.
Response from owner
November 8, 2019
Nelson Romero
I had a malfunctioning electrical socket in my kitchen. Kasper Electrical was very committed to fixing the problem. Thank you.
Response from owner
September 19, 2019
Brendan Sullivan
On time, quick, efficient, fair price, solid experience and guidance, well done Kevin Gilfillan and Kasper. Thank you
Response from owner
August 20, 2019
Nathan Ranieri
Jimmy came out to add a new outlet and troubleshoot a fan that had been humming. He was both friendly and knowledgeable and completed the work fast! Will definitely consider using them again in the future!
Response from owner
August 16, 2019
Jaclyn Power
I can’t say enough about the professionalism of this company. We’ve used them several times and have had top notch service. We enjoyed working with Jimmy Wagner and Steve Perez. Suggest you call them if you want the job done right. It was fast, affordable and effective.
Response from owner
July 22, 2019
moira howard
I booked an appointment for an estimate and took time off work to wait for the company to come out. After a few hours passed with no one arriving I called them. They said the worker got stuck at another job. Then they did not reschedule or apologize for not showing up. Update: After posting this review the company made every effort to correct this issue immediately. They came out and fixed the electrical issue and apologized for not handling the situation better initially.
Response from owner
July 5, 2019
Kathy Rivera
Serviceman Steve Perez showed up on time and was very professional. Had the job diagnosed and fixed in less than twenty minutes. (something we had tried to do ourselves for about three hours and realized we needed a professional). Very happy with the professionalism and the price. Would strongly recommend them. No surprises.
Response from owner
April 25, 2019
Sandra Wechsler
I had used Kasper Electric originally to replace a leaky hot water tank and they were terrific. As well, they helped me close a permit in a timely fashion and Michelle in the office is incredible. (I had another plumbing company which did not give the same effort!) Now I had Jimmy Wagner over to give me a quotation on work I wish to do as well as spend a few hours fixing various issues I had. He resolved quite a few problems and I am thrilled. They obviously were challenges and is why they were not in the proper working order! Thank you Jimmy for explaining everything to me and being so polite and neat. Much appreciated
Response from owner
April 25, 2019
Stuart Jinkins
Electrician was fast, courteous and reasonably priced. Will use again. Thanks guys -Stuart
Response from owner
February 28, 2019
Zachary Shipley
Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)
Response from owner
February 28, 2019
Peggy Goldman
Steve Perez arrived right on time, was very knowledgeable and cleaned up before he left. We were very impressed with his work and will definitely be calling for future service to our home. It is peace of mind knowing you are dealing with a company that really cares about its customers and it shows in the service they provide. Everything from the initial call to the setting an appointment to the completion of the job was a 10!
Response from owner
February 5, 2019
Peggy Hall
Steve P is AWESOME!! This job had unforeseen obstacles and he tackled every one successfully and with a great attitude. Very friendly and knowledgeable and I highly recommend him and Kasper Electric. Everyone has been very nice to work with!!
Response from owner
January 23, 2019
Dan
Had an issue with a breaker. Jimmy Wagner showed up timely, was extremely professional and diagnosed and corrected the problem within minutes. We have used Kasper before for our commercial buildings and always had a great experience. We would highly recommend them.
Response from owner
January 16, 2019
Alanna Mersinger
Steve Perez was just wonderful. Quick, professional and friendly. He looked for the best way to fix my issue, not the most expensive. You know when someone is being honest with you and I can say, without a shadow of a doubt, that this is one reliable and honest company.
Response from owner
December 13, 2018
windsir4
Excellent work, professional and completed on time. Cleaned up when finished. Just like to add it was Jimmy and Kyle who did the work for us. Would have you come back when we need any additional work. Richard Chee-
Response from owner
December 9, 2018
Ty “TyManDude” O
Kasper electric did an outstanding job on my project, Joey and Bill solved my issues fast and with minimal problems.
Response from owner
July 12, 2018
Lynn Herzeg
Joey the electrician was beyond superb. This company was a pleasure to deal with. We will definitely be usi g it again.
Response from owner
April 26, 2018
Amy Hill
So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.
Response from owner
February 28, 2019
Willis Jones
I would highly recommend this company to all my friends and family. They were friendly, professional, honest, and punctual. Bill was able to figure out the problem and fix it quickly, which kept the cost down. Thank you Kasper electric!!!!
Response from owner
February 28, 2019
Earthwalker Media
Kasper Electric is a fantastic company. A special thank you to Mike Bonea for going above and beyond for his clients in Palm Beach County. If you want your electric done safely and efficiently, use Kasper Electric!
Response from owner
February 28, 2019
Kristina Garcia
Kasper Electric is simply outstanding. They provided excellent service and the customer service was professional and very sweet.
Ashley Harrison
Very knowledgable and helpful. Joey did a fantastic job taking care of the issues I ran in to
Jeff Jaskiel
Kasper electric was kind, friendly, and very professional. Joey the service tech was very polite and took care of my electrical problems without any problems. would recommend to anyone! Best around!
John Jordan
Kasper electric took care of all my need with no hesitations and questions. Both the office and the services tech's helped me out tremendously. Best company around for any electrical needs.
Renty Kringly
Mr Silvernail was amazing! He explained the issues at hand, and most important to me was when I had questions he patiently answered them and did not make me feel like I was wasting his time. I will be sending any friends in need of Electrical repairs your way in the future!
Margaret Astemborski
Mike Bonea did some electrical work at my home and they don't come more honest then him. Ty Mike
kelly buri
Knowledgeable, friendly, great all around experience
Petey Biron
Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!
Corey Clary
We had a great experience with their quick and efficient service. They diagnosed and repaired all of my issues with great customer service and in a timely manner.
Daniel Grimaldo
Kasper's customer service was outstanding. They really went above and beyond to get me through my electrical issues. Very quick to respond by phone, and sent out help the same day! The whole team was very professional and knowledgeable. They were recommended to me by family and I would definitely reccomend them to service you and yours!
Justin Plaza
By far the most knowledgeable electrical contractors we ever hired. Joe & Joey fixed my issues without breaking a sweat! I will hire again, no questions asked.
Matt Deedrick
Phenomenal experience with Kasper! Bill showed up early (when does that ever happen these days), was professional, and immediately identified and fixed the problem. He guided me through what he was finding, so I could understand the issue and what he was fixing. Bill fixed the problem(s) with cost in mind, which he knew was important to us. Highly recommend!
Gwen Hudson
I had them come to the house to fix a small electrical problem. They did a wonderful job. I would definitely use them again. Their customer relations team are professional and courteous . .