Responsiveness & Communication

Glenna Sue

I requested an estimate for work that was needed. W. Silvernail came to inspect the problem, I was impressed with his knowledge and suggestions. He didn’t try to “up sale”. He went above and beyond, going back up on the roof to put a temporary patch over the rusted pipe until I could get a couple other estimates. I will definitely be using them in the future.

Mariel

Had Ronnie and Omer at our ASC in Jensen. Amazing service and so polite. Ronnie and Omer were knowledgeable and kept me updated throughout the day! Thank you Kasper - Well Done!

Don Eugenio

Kept me informed on arrival time, had the experience to find the issue with fan and lights, cleaned up, friendly, all for a fair price.

Patricia Schuster

Great service from the first phone call with Michelle to the service provided by Ronnie! I appreciated a text from Ronnie when he was enroute with a photo of him included. Ronnie was professional, efficient and friendly. He explained what he has doing and was happy to show me. I was extremely pleased with the service provided.

Howie Simon

Jon was amazing. Did the work fast and clean. Explained everything in plain words so that I could understand. Would ask for him again .

Joe Lashinger

Staff is professional. Always responsive. When needed their creativity kicks-in.

Amy K

We can't thank Ronni enough for the patio lights he put in for us. He pays so much attention to detail and is so patient explaining things to us. We definitely plan to us him for more electrical work

Last Mango

After trying to get several electricians out to do a job for us and having them Not call back and no show, a good friend recommended Kasper Electric. I called and told them our electrical issues and they had someone out the next day. We have had them help us twice now. First time we had Mike help with an AC issue and second time We had Ronnie and he helped us with a bad exterior GFI outlet. He replaced it and was very knowledgeable, professional, and very kind. He did a great job as did Mike. I am excited to have found a great electrician we can go to and confidently use in the future. Thank you Kasper you have won our trust and loyalty.

Ross Goodson

I ordered a whole home generator in March 2021. Was told 3 month lead time. Paid $5k deposit up front. When I called in July was told my generator was in stock and ready for install once the permit cleared. As of the time of this writing (Oct 2021) I have no idea what is going on. The permit office states the company has been non-responsive since August 2021 (so 2 months). I don't often write reviews, but this company should not be used. It was my understanding they had a good reputation, but this experience cannot be ignored. A simple call or text could have cleared this up. At this point, it has been 7 months, I have paid over $5000, and have no idea when my generator will be installed. This is not an experience any consumer should have. Find another company.

Tom Macho

I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!

Cynthia Cruser

I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.

Sonia Trombley

Kasper Electric provided excellent service at our home the other day. They came immediately and fixed our problem quickly. They are very reasonably priced as well! We will be using this company again for sure! Thank you Kasper Electric!

Gerald Foland

Did not finish job nor communicate when they would return . On 3 separate occasions, I requested information with no response. Found another company who finished it in one day.

ROBERT EDINGER

we needed something in a hurry and Steve Perez of Kasper Electric came thru. Bob Edinger, Pres. Majestic Isles

Carol Pedelty

Steve Perez was efficient, knowledgeable and I'd give him 6 stars if they were available. The company is very responsive and makes appointment in a timely manner and call you if the technician will be delayed.

Lindsay Hair

We were in need of an electrician and Kasper Electric was able to come to us with only a day or two notice. Joe Redinger was our technician: Joe was friendly and efficient and there was no task too little or too big. We'll be using Kasper in the future and I would recommend their services.

Justin Starkey

I am a first time home buyer. I was fortunate and blessed to own new construction, unfortunately I purchased it at a point where everything was done so I wasn't able to be apart of the customization process. I wanted to make some changes minor at first and then later some major installs. I was very nervous looking at contracting a company to do it for natural reasons. Kasper electrical at first was kind of shaky with the communications at the beginning just to be able to get a quote. Once I was able to get that squared away with them everything from that point on made up for that issue. Jim and Joey was great, they made sure they understood my vision on what I wanted accomplished and stayed in constant communications to ensure I was happy. End result the job was done great and the added bonus they set me up so that future jobs will be done a lot easier saving me time and money (because contractors are paid by the hour) in the future.

Renty Kringly

Mr Silvernail was amazing! He explained the issues at hand, and most important to me was when I had questions he patiently answered them and did not make me feel like I was wasting his time. I will be sending any friends in need of Electrical repairs your way in the future!

Daniel Grimaldo

Kasper's customer service was outstanding. They really went above and beyond to get me through my electrical issues. Very quick to respond by phone, and sent out help the same day! The whole team was very professional and knowledgeable. They were recommended to me by family and I would definitely reccomend them to service you and yours!