Ross Goodson
I ordered a whole home generator in March 2021. Was told 3 month lead time. Paid $5k deposit up front. When I called in July was told my generator was in stock and ready for install once the permit cleared. As of the time of this writing (Oct 2021) I have no idea what is going on. The permit office states the company has been non-responsive since August 2021 (so 2 months). I don't often write reviews, but this company should not be used. It was my understanding they had a good reputation, but this experience cannot be ignored. A simple call or text could have cleared this up. At this point, it has been 7 months, I have paid over $5000, and have no idea when my generator will be installed. This is not an experience any consumer should have. Find another company.
Response from owner
October 12, 2021
Other reviews
Gerald Foland
Did not finish job nor communicate when they would return . On 3 separate occasions, I requested information with no response. Found another company who finished it in one day.
L Shapiro
Couldn't be happier. My call was answered quickly, they gave me an appointment for a few days later, and the electrician who did the work, Ronnie, was professional, friendly and did an outstanding job. Highly recommend!
Gonzizqui
The technician, Adrian Pope, arrived exactly at the scheduled time!! He listened to our issues with landscape lighting and suggested a measured approach to find the problem. A very warm and friendly guy, he tried to understand and resolve our needs and concerns. Fixed everything within a hour. He did a great job at a reasonable cost. Thank you!
Aaron Menice
No written review