Topic
Residential HVAC
90% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, residential hvac appears in 50 reviews (90% positive), from 2015-11-21 through 2026-05-20.
Key findings
Residential HVAC mentioned in 50 of 322 reviews (15.5%)
92% of Residential HVAC reviews are 4 or 5 stars
Average rating in Residential HVAC reviews: 4.7★
Aspects most discussed in these reviews
Professionalism & Conduct
92%46 mentionsTechnical Knowledge & Expertise
66%33 mentionsCommunication & Updates
48%24 mentionsProblem Resolution & Effectiveness
46%23 mentionsCourtesy & Friendliness
38%19 mentionsPunctuality & On-Time Service
30%15 mentions
Reviews mentioning residential hvac
Westin Shenkman
Omer and William were fantastic! Very professional and knowledgeable. Will be returning for anything I need with my home in the future.
Response from owner
May 6, 2026
Federico Tewes
Adrian a bad review into a GREAT CUSTOMER EXPERIENCE The bad review was not yet written because Adrian showed up instead of the original technician, who failed to show up within the schedule time between 11:00 and 1:00 PM Adrian showed up after we called dispatch, and he was originally south of my location. It was originally supposed to install a dedicated line and a whole house surge protector. Adrian explain everything after my many questions, and showed me a final estimate. This was a huge help to me, as I knew how much to pay after the installation completed I happily give Adrian TOP FIVE OUT OF FIVE RATINGS
Response from owner
April 26, 2026
Jonathan
Adrian Pope was the Service Technician sent to our house to trouble shoot an electrical break somewhere. We had no idea where the short was, but Adrian found it and we were very thankful to get full power back on throughout the house. If you call Kasper, definitely ask for Adrian. He knows what he’s doing.
Response from owner
November 11, 2025
Julie Mckean
EDITED TO SAY: They get 5 stars for their incredible customer service. The owner called me and went above and beyond to make reparations for the initial disappointment, including a refund and credit. They clearly really value their customers and want to make sure they come away with a positive experience each time. Well done Kasper!! Made an appointment to have my big barn fan looked at and electrician showed up without a ladder. Charged me a $100 dispatch fee to show up for a barn fan just to arrive with no ladder and wanted to write the whole thing off as water damage without taking a look. So I hauled out my own 12 foot ladder all the way from the house to the barn (I’m 5ft and 100lbs mind you). He goes up and takes a picture of the model number and tells me to call the fan company. The “service” cost me just under $300 total. My friend gave me better service. She looked up the fault codes online, identified the potential problems based on the codes, and even got up the ladder, found the control panel and removed the cover, and gave me tons of information that I can at least give to the fan company when I call. I’m just saying, if my friend with no technical training could do this for free, I think the electrician could have been a little more helpful and actually provided some service instead of just confirming that power was reaching the fan and saying that’s the most he’s able to help with, then charging $300. That’s not providing a technical service, that’s just flipping a breaker switch.
Response from owner
April 13, 2026
Andrea Dechtman
Ronnie and Omar helped to solve a problem that has been plaguing our home for years. Today they returned and resolved it all. Great communication all the way through the process. Thank you gentleman for providing a great service!
Response from owner
April 26, 2026
Mark McKenzie
⭐⭐⭐⭐⭐ Review for Kasper Electrical Adrien from Kasper Electrical did an outstanding job at my home. He installed a new outdoor outlet for my cold plunge, repaired another exterior outlet that needed attention, and installed a Ring floodlight camera. Everything was completed with great attention to detail and professionalism. Adrien was punctual, knowledgeable, and extremely courteous throughout the entire process. He explained the work clearly, made sure everything was installed safely and properly, and left the area clean when he finished. It’s rare to find someone who combines technical skill with such a positive attitude—truly service with a smile. If you’re looking for a reliable electrician who takes pride in his work, I highly recommend Adrien and Kasper Electrical. I’ll definitely be using them again for future projects. — Mark M.
Response from owner
March 16, 2026
CUSTOM FINISHING
Ronnie came by immediately and helped us troubleshoot a few issues around the house. He’s so nice and really went above and beyond. Honest service.
Response from owner
March 14, 2026
Pam South
The crew from Kasper Electric were amazing!!! Ronnie and Omer were kind and considerate as well as hard working and informative as the installation progressed. They took time to explain all that they were doing and were very impressive with their knowledge. They cleaned everything up after work was done and were a pleasure to have in my home. I hope employees like this are rewarded in some way since they went above and beyond for the company they work for. Thank you, Ronnie and Omer. I am so grateful there are people like you still giving their all and having such high standards of work ethic. Kasper Electric is very fortunate to have you! 🙏🏻😊
Response from owner
March 4, 2026
Kimberly Treiber
Ronnie and Omer were timely and very knowledgeable. They were super friendly and I trusted them in my home no problem!. They were wonderful and I love my new ceiling fans and Chandelier!
Response from owner
February 18, 2026
richard mcmullen
I recently had Kasper electric come and do some electrical additions to my home. I wanted to add an outside motion sensor light, two inside automatic on off light switches for my outside lights, add an outlet to my laundry room, put a whole house surge protector into my electrical panel, and add switches and wall plate for various lights in my living room entryway. Adrian came and did a walk-through and gave me an estimate and a quote, which I found very reasonable. Then I agreed to the job and he came back a few days later with his helper Omer. Adrian did a great job, completed all of it, cleaned up after it and everything worked perfectly. Adrian and Omer were knowledgeable, polite and professional. I would highly recommend Kasper Electric.
Response from owner
January 26, 2026
Karen Cobb
Ronny and Omer arrived at my house on time, they were very courteous, polite, professional I actually enjoyed talking to them. They explained everything that was going on. They repaired my fans in the patio, which one was about to fall out of the ceiling and they resolved an electrical problem with two outlets in the kitchen and they explained everything to me as they were working because it was a very involved electrical problem. If I need an electrician again in the future, I will definitely call Casper because of these two wonderful technicians.
Response from owner
October 7, 2025
Sunil Bali (Daniel)
I don’t usually post bad reviews but I’m hoping to save others the stress of dealing with this company or even hoping things change by having the team read this. We had a couple of large, outdoor projects done by Kasper in the last few years. The project entailed digging trenches by hand and also with machinery on the second time. The actual electricians who show up to do the work (months later) are fine. They seem competent and knowledgeable and have always been friendly. Hence, the 2 stars. However, I have never in my life experience this awful of customer service/management in my life. Our first initial experience was with John K. He came out to our home to obtain information and get measurements, etc. He has always been very friendly, but he “forgot” about our job despite multiple texts, calls and emails. When he finally got back in touch months later, there were many apologies and a slight “discount” for our service for this. Because we already used them for a similar outdoor project, I wanted to use them again for extending the electrical lines for a gate opener. I wish I never used them again because it took months again. More apologies, and my fence company was getting fed up and ignored as well. Well, here we are one year later from an email about permitting and they still haven’t returned my phone calls/messages about having them file the sub permit which was already filled out by the fence company! All they had to do was file. I’ve left 2 messages in the last month and have yet to receive a call back. I would have thought they went out of business the way my husband and I don’t hear back or get a person on the other end. I have all the emails, calls and texts logged and the ones ignored from my fencing company. It just blows my mind that this is the way a company or professional operates. If leaving a review is the only way to get an answer, so be it. -June Bali
Response from owner
October 8, 2025
Cate Pracey
The service from Kasper has been excellent. They show up on time, when scheduled, are professional, and clean. I have had multiple visits by Ronnie and Omer at my home. Both gentlemen have been easy to work with, pleasant, and informative. The senior office staff has taken extra time to help me understand what we needed, and made adjustments when requested. I would use Kasper for any future projects. HIGHLY RECOMMENDED.
Response from owner
August 30, 2025
Shannon Tharp
I recently had 4 fans installed at my home and Kasper Electrical did a great job! The electrician, Ronnie, provided exceptional service and gave me confidence that it was a job well done.
Response from owner
May 9, 2025
KNS
Kasper Electric was responsible for Electrical construction for our recent new home build. We had a great experience! Pitto continues to offer excellent supervision and oversee any updates or additions. This week we had Adrian and Omer add 3 fans and change some switches that enhance our Lutron lighting system. Thank you team Kasper!
Response from owner
May 2, 2025
Jason S
At time of writing this review, both my wife and I has sent 3 emails to both Michael, and Michelle requesting cancellation of our project. We have yet to receive a response 5 days after sending the email. I have also just called again (says you are open online) but went to voicemail. I have left a voicemail, and hopefully we will receive a callback today. This has been a difficult experience, and very poor communication and customer service from everyone we have spoken to. My wife was dealing with Kasper electrical at first, trying to replace an electrical panel in a condo in North Palm Beach. She received an estimate, and it seemed cheaper than everyone else, they have decent reviews, so she thought she would move forward. She paid a deposit, and thought everything was fine. I pointed out that there was no mention of permitting anywhere on the estimate, or in fact anywhere in the terms. She asked if the permit was included, and the response came back 'you can have a permit if you like'. This seemed strange to me, as permitting isn't optional in the world I live in, you either need one or you don't. It seems to me that you would need one for replacing/upgrading an electrical panel, but they are the professionals. So, I called and spoke to Mona who was very dismissive and irritated by any questions (an experience that my wife also had). She said she would get someone to call back. I received a call back from Michelle, who was very friendly, we went through it, and again the permitting question prompted an evasive answer, the same as my wife received, 'you can have a permit if you want'. I pressed the question explaining that they are the licensed professional, if we don't need one, then why would we get one. She said that according to the Florida Building code, we didn't require a permit. I asked her if she would mind sending an email confirming that, she replied yes, no problem. My wife then later received the following email: ' In regards to the permitting question .As I mentioned to your husband, we can add a permit if you want . If that is something you would like to add, I can make that update to the estimate. It will be at an additional cost and will take a while to get approved. Please let me know how to proceed' Again, putting the decision on whether to permit the project on the homeowner, and not what was agreed on the phone. I have skipped a few requests, as this is a long review, but they are refusing to commit in writing anything regarding permitting, other than making it optional. We have already had an inspection, which failed due to the panel. we are trying to sell the condo, and any unpermitted work would put us in a bad position. It does not seem right that a licensed contractor would refuse to commit to a permit question in writing, so we requested to cancel as we have lost faith, plus the estimate seemed deceptive as permitting was not mentioned at all and my wife doesn't really know about any of this and expected that a licensed professional would advise her. The other estimates ALL mentioned permitting. It is now 5 days after we sent emails requesting cancellation to both Michael and Michelle. to date neither has responded to our emails. I have called this morning, and it goes straight to voicemail (again, said they are open online). My hope is that the owner or someone more senior reads this review and responds. We have put down a deposit of over $1,000, and to receive no response is very unsettling. We have called the building department, who say that a permit is 100% required. The next step will be to call the DBPR, but none of this should be necessary. It should be much simpler than this. In my eyes, a licensed contractor should ALWAYS advise and know whether a permit is required for electrical work, there is too much liability at stake. The fact that they are avoiding putting it in writing multiple times, speaks volumes and indicates that they know a permit is required. I would avoid this company, they have a lot of positive reviews, but based on our experience, it makes me wonder?
Response from owner
December 16, 2024
Oldno7brand
Kasper tech Adrian came to my home today for a quote. I am getting a Tesla EV Charger installation scheduled along with other work. Adrian was professional and knowledgeable. Kasper arrived on time and when promised. Signed up for the work same day and look forward to the anticipated quality workmanship. Also of note Mona in the office along with Karissa were excellent as well. If the personnel are any indication I should be very happy when this is completed. Thank you
Response from owner
September 11, 2024
Lilian Grieco
The installer was courteous. But installed the fan in one of the rooms in a funny way. My son was laughing when he saw the fan installed, too low for a small room. His work took a long time to be sure they charge me for all the time he was in the house, he was talking about his family and his house, showing me pictures!!, and the clock was running..... Just be aware of that!!
Response from owner
September 16, 2024
David Kurz
Ryan & James provided "EXCELLENT" technical & customer service on a re-wiring job on a large residential exterior garage. Everything was explained fully, and the area was cleaned up prior to departing. Great job guys. Thanks
Response from owner
August 23, 2024
kayleigh walsh
Ronnie did an AMAZING job on all of the parts of my project! He went above and beyond on it, made sure to communicate all the work he was doing, and left my house cleaner than when he arrived. I would certainly recommend him and the entire Kasper Electrical Inc. team for any and all electrical work in the future. I have many more projects that I will certainly be calling them for!
Response from owner
August 8, 2024
Wendy O'Brien
Ronnie was wonderful. He came out and solved an electrical problem in minutes that had been going on in our home for almost a week. He was fast efficient and knowledgeable. He definitely has the experience which let him to go right to the main problem which was the main breaker had loose bolts and were rusted. He tightened the bolts and my power outage and flickering of lights were fixed instantly! It was an awful week trying to figure it out but Ronnie saved the day! Thank you Ronnie!
Response from owner
August 8, 2024
Ryann Post
Kasper Electric recently completed an electrical project at our townhome in Jupiter. We were doing a full remodel of the property, so the scope of electrical work included a rewire of the home to allow for recessed lighting and ceiling fans, panel & breaker replacement/upgrade, new receptacles, new fixtures, outlets, switches, etc. It was a comprehensive/complete scope that I bid out with multiple electrical contractors locally. Kasper came in to “takeover” on the electrical project that the previous electrical contractor (different company) that we hired, failed. Kasper is licensed, insured, a leading electrical contractor in our local area, and has proven themselves to be the best in the business. Kasper Electric offered fair pricing that was in line with the other bids I received for the same scope. I would highly recommend Kasper Electric for any & all electrical needs for your project. Professional company, communicated well, follows timeline & scope and has the knowledge and experience to get the job done right. No fluff. Easy to give a 5-star review.
Response from owner
August 8, 2024
KB Mars
Clean and precise work! Jimmy W. was professional and worked diligently on our project for a car charger installation and whole house surge protector. I'm pleased with the way everything looks and functions. I would definitely recommend Jimmy and Kasper Electric to others. 🥂
Response from owner
August 8, 2024
Dr. Stripling
I was very impressed with Joe Redinger’s work. He was extremely knowledgeable, fair, professional, efficient and polite—even took off his boots when he came in the door without my asking. While working, he answered the many questions I had about wiring various items around my home. He easily fixed the wiring issue and installed a new fan which was missing some very specific screws (I had previously misplaced in attempting to install it myself). What could have been a disaster, was no problem for Joe. He had the necessary parts in his truck and he fixed the dimmer switch so it functioned properly with the remote and switch. Ten out of ten would recommend!
Response from owner
August 8, 2024
Ross Goodson
I ordered a whole home generator in March 2021. Was told 3 month lead time. Paid $5k deposit up front. When I called in July was told my generator was in stock and ready for install once the permit cleared. As of the time of this writing (Oct 2021) I have no idea what is going on. The permit office states the company has been non-responsive since August 2021 (so 2 months). I don't often write reviews, but this company should not be used. It was my understanding they had a good reputation, but this experience cannot be ignored. A simple call or text could have cleared this up. At this point, it has been 7 months, I have paid over $5000, and have no idea when my generator will be installed. This is not an experience any consumer should have. Find another company.
Response from owner
October 12, 2021
Michael Engelhardt
I would like to share the experience with Kasper Electrical Company with all of my neighbors. When you call the office, you are greeted by a lovely woman eager to please, understanding of the urgency, and willing to juggle the schedule to accommodate your needs. Without a prior reservation, they were able to fit us in at 3:00. I received the text from them that the tech was on the way at 3:15 and he arrived 20 minutes later. He was courteous, polite, very knowledgeable, and willing to service the needs of our household. As we marched through the house, he examined all of the issues and after each and every "job" he said: "If I complete this job, your bill will be..." He completed the work in fast and economical time, testing each job with me and explaining to me the reasons why it did not work before. He was more than willing to add anything that I needed and at 68 with a bad back, I was most appreciative. His pricing was exactly as quoted, with no hidden agendas or surprises. The rating scale only goes to 5 stars, I would give them 10 stars for the quality of the work, promptness, and customer service. Without hesitation of reservation, I would recommend them to anyone looking for quality work at a fair and honest price. Over and over again, I keep calling them to complete work. To date, they have never disappointed me....continued polite and courteous service coupled with the same eagerness to please. I cannot say enough about them or rate them any higher than the scale will permit! Michael Engelhardt
Response from owner
November 8, 2019
Ingrid Lindfors
I bought an old bungalow a year ago and have had Kasper do all of my electrical wiring to upgrade the place built in 1956. They have been nothing but professional and have done such a nice job in my home. They take great pride in their work and have wonderful customer service. I would highly recommend them.
Response from owner
May 21, 2020
charles davis
We have used Kasper Electric for over 4 years now, For our home and work. They are always on time and very professional, The job is always done right the first time. Steve Perez is amazing he does excellent work and I would highly recommend this company.
Response from owner
February 4, 2020
BRUCE SOLOMON
My Tech, Steve Perez is extraordinary. He identified a critical wiring isue that literally could have caused major damage to my home. This was his second service call. The first was to install Tesla charging station in my garage. He is a total pro. Highly recommend Justin and his staff! "They get the job done!"
Response from owner
January 16, 2020
Judy Marcus
Steve Perez did a complicated electrical project in my home. I could not have wished for more. He was professional, efficient, thorough. Steve answered all my questions and went the extra mile to accommodate changes. What a pleasant gentleman. Not only did he make sure I understood what he did and how to work everything, he also cleaned up when he finished. I highly recommend him. Kasper is lucky to have such a fine employee.
Response from owner
December 18, 2019
Cynthia Cruser
I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.
Response from owner
November 8, 2019
Sonia Trombley
Kasper Electric provided excellent service at our home the other day. They came immediately and fixed our problem quickly. They are very reasonably priced as well! We will be using this company again for sure! Thank you Kasper Electric!
Response from owner
July 22, 2019
David Oakes
Steve Perez is a thorough and highly competent electrician who works for Kasper Electric of Lake Park and Miramar, FL, and made repairs and upgrades today at our home. Steve explained what the problems were with the electric connections in the house, answered questions and made the repairs. Bilingual and personable, I would recommend Steve and Kasper Electric for minor to complex residential electrical repairs and installation services. We will ask them to make a service call again should we need them in the future.
Response from owner
April 2, 2019
Kirk McPherson
I selected Kasper Electric based on the numerous positive reviews that they had received on Google and it turns out that they were deserved. Jimmy came to the house when scheduled and took care of my projects professionally and skillfully. I wouldn't hesitate to use them again and will definitely recommend Kasper Electric if ever asked for the name of an electrician.
Response from owner
February 28, 2019
Peggy Goldman
Steve Perez arrived right on time, was very knowledgeable and cleaned up before he left. We were very impressed with his work and will definitely be calling for future service to our home. It is peace of mind knowing you are dealing with a company that really cares about its customers and it shows in the service they provide. Everything from the initial call to the setting an appointment to the completion of the job was a 10!
Response from owner
February 5, 2019
John Zaloom
I needed to install a NEMA 14-50 at my house to charge an electric car in my garage. I worked with Michelle over the phone who was very professional and responsive and got me a quote over the phone after I sent some pictures over. I was scheduled within a couple days. Steve Perez was my tech, he was super friendly and efficient and expalined everything to me. I was really happy with the service and would definitely use Kasper again.
Response from owner
November 30, 2018
Rachel Pignato
Awesome company! I needed two new bathroom vanity lights installed as well as new outlets put in multiple rooms of the house. Bill, our electrician, came and did all the work quick and taught us a lot in the process. He was friendly, on time, and did clean work. I would highly recommend this company and personally ask for Bill!
Response from owner
September 19, 2018
Michael Donahue
Today, I had (2) fine gentlemen from Kasper Electrical come to my home to upgrade my 100 amp electrical service. Bill & Joey showed up on time , had all necessary materials & tools to proceed with service change. Power was secured shortly after 9AM, (4) new copper feed cables had to thru PVC Conduit under the slab, replaced compromised Aluminum cables from original construction, then cut out drywall to fit in new Homeline Square-D Panel, then making all connections to the new circuit breakers, it all well swimmingly smooth, and my power was back on by 12:30 PM they rang all circuits out and labeled accordingly, did a thorough clean up and were outta there shortly 1:30pm. I could'nt be happier. I would recommend this company, Kasper Electrical to all who need any electrical work in there home. top shelf in my book, "thumbs up" to a job well done !......Regards Mike D.
Response from owner
August 9, 2018
Amy Hill
So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.
Response from owner
February 28, 2019
Justin Starkey
I am a first time home buyer. I was fortunate and blessed to own new construction, unfortunately I purchased it at a point where everything was done so I wasn't able to be apart of the customization process. I wanted to make some changes minor at first and then later some major installs. I was very nervous looking at contracting a company to do it for natural reasons. Kasper electrical at first was kind of shaky with the communications at the beginning just to be able to get a quote. Once I was able to get that squared away with them everything from that point on made up for that issue. Jim and Joey was great, they made sure they understood my vision on what I wanted accomplished and stayed in constant communications to ensure I was happy. End result the job was done great and the added bonus they set me up so that future jobs will be done a lot easier saving me time and money (because contractors are paid by the hour) in the future.
Tanita Macy
Family owned and operated company with excellent service skill and standards, and attention to all the little details. Go Kasper or go home !
Amy Weinberger, MS.Ed.
Knowledgeable, professional, cleans up after work is completed, brightens up my home!
Margaret Astemborski
Mike Bonea did some electrical work at my home and they don't come more honest then him. Ty Mike
Arron Thomas
Kasper Electric re-wired my whole house. The took a fire hazard and turned it into High Tech Show Piece. I couldn't be more happy with the job that they had done. From the Staff to the Owner everyone made me feel that I was their number 1 priority. Thanks Again Kasper Electric.
Michael Fox
Justin and his team are wonderful. I am a Custom Home Builder, and any chance I get, I bring Kasper on-board. I can assure you that when you hire Kasper, you are hiring the Best!!!
Joe Conway
Stellar service and cant say enough how helpful and diligent Mike Bonea is on their team. He's come to the rescue on countless occasions and knows his stuff. Highly recommend Kasper and their techs for all your home and business needs!
Grace G
Kasper Electrical did amazing work on my landscape lighting in my gardens outside my home. 10/10 would recommend to anyone needing electric work done!
Petey Biron
Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!
Amanda G
Recently moved into a new home and had some issues with the electrical lighting in my kitchen. A family memeber recommended Kaspers and I couldn't have been more satisfied with their services. Joe was extremely professional and courteous. I would recommend my friends to use this family owned and operated business with any problems in the future.
Gwen Hudson
I had them come to the house to fix a small electrical problem. They did a wonderful job. I would definitely use them again. Their customer relations team are professional and courteous . .