Topic
Punctuality & Scheduling
96.6% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, punctuality & scheduling appears in 29 reviews (96.6% positive), from 2015-11-21 through 2026-05-20.
Key findings
Punctuality & Scheduling mentioned in 29 of 322 reviews (9%)
96.6% of Punctuality & Scheduling reviews are 4 or 5 stars
Average rating in Punctuality & Scheduling reviews: 4.8★
Aspects most discussed in these reviews
Punctuality & On-Time Service
69%20 mentionsProfessionalism & Conduct
69%20 mentionsCourtesy & Friendliness
45%13 mentionsScheduling & Booking Ease
45%13 mentionsCommunication & Updates
41%12 mentionsTechnical Knowledge & Expertise
38%11 mentions
Reviews mentioning punctuality & scheduling
Randall Hamilton
Guys we’re on time, very respectful of our property, sent two guys as I expected and were experienced with my kid of specific project. Very happy with Kasper. I don’t need an electrician very often but I have been happy with Kasper. They were prepared to get what I have needed done on one call in most of my calls
Response from owner
May 6, 2026
Connie Vorderman
Timely service appointment. Electrician’s were professional, kind, and respectful of property. In addition, they cleaned the work area when they were finished … much appreciated.
Response from owner
February 12, 2026
Ellen Fine
I would highly recommend Kasper Electric. The techs, Adrian and Omar, were very knowledgeable, efficient and most of all respectful. They patiently explained the issue. Not once, but twice. Getting the appointment was quick and very easy. Thank you, Kasper. I certainly would use them again
Response from owner
February 5, 2026
Rich Aquino
Prompt professional and reasonably priced
Response from owner
January 28, 2026
Ruthann Stanger
Professional, on time and entire job completed in time
Response from owner
January 15, 2026
James Savastano
On time, very professional, I was confident that he could resolve my problem.
Response from owner
December 1, 2025
Ted Leverette
Honest. Competent. On time.
Response from owner
November 17, 2025
s abitz
From start to finish, Kasper gets five stars. Scheduling was easy, and they had times available that worked for me. Our electrician, Jonathon, was awesome! He did a great job and was very efficient. When he left, everything was cleaned up and my lights were looking beautiful! Thank you!
Response from owner
November 11, 2025
Linda DeVito
Kathy in the office was amazing! She called me back when she said she would...got me scheduled asap! Ronny and his young apprentice were amazing as very competent! I have used Kasper many times now and I am always amazed at their professionalism and kindness.
Response from owner
November 11, 2025
Rosilis Cuevas
Horrible experience. My appointment was scheduled for 8:00 a.m. Electrician arrived 3 hours and 15 minutes late. While waiting I called constantly and all I got was voice message and no one called me back. I received a couple of text messages saying that technician was on his way and will arrive soon but no specific arrival time. The worse part is that the job site was a vacant unit and there was nowhere for me to sit while waiting. This company requires a $100 "dispatch" fee, but there was no live dispatcher to communicate with me while I waited. Electrician was pleasant and knowledgeable, but it does not make up for the loss of 3+ hours of my time and the frustration. I will not be using their services again.
Response from owner
May 8, 2025
L Shapiro
Couldn't be happier. My call was answered quickly, they gave me an appointment for a few days later, and the electrician who did the work, Ronnie, was professional, friendly and did an outstanding job. Highly recommend!
Response from owner
April 2, 2025
Shirley Bonvento
We can't thank Ronnie enough for the electrical work he did for us. He was patient, thorough and efficient. He was even early for our appointment. We are already planning another project for him. November 25 /2024 This is the third time Ronnie has done an electrical project for us and once again we are so pleased with his work, punctuality, courtesy and attention to detail. This time he brought an assistant Omer who was great.
Response from owner
August 8, 2024
Gonzizqui
The technician, Adrian Pope, arrived exactly at the scheduled time!! He listened to our issues with landscape lighting and suggested a measured approach to find the problem. A very warm and friendly guy, he tried to understand and resolve our needs and concerns. Fixed everything within a hour. He did a great job at a reasonable cost. Thank you!
Response from owner
October 3, 2024
Candy Waring
Ronnie arrived at the scheduled time with a smile on his face and enthusiasm for the work that was to be done. He removed 3 chandeliers and installed 3 ceiling fans. I asked a lot of questions and he explained what he would be doing in each room, as well as showing me how the individual remotes worked, since each was unique. He was friendly, professional, and courteous. Mona was a life saver, too, when I called and explained my situation. She was patient and extremely helpful in working around my schedule. I highly recommend Kasper Electric and will definitely be using them again!
Response from owner
August 30, 2024
Courtney Ederle
They were great! From the scheduling to the follow up to the actual work & the cost is reasonable! Thank you Kasper Electrical!
Response from owner
August 8, 2024
R K
I used Kasper Electrical several times in 2020 and will continue to use them do to their outstanding service and reasonable pricing. I had to schedule another appointment this week and spoke with Anne on scheduling an appointment. Anne is very pleasant and her customer service skills are outstanding. Robert
Response from owner
May 21, 2020
Betty Wachtel
Back to normal. Kevin G. was efficient, professional and clear. The problem was a simple one, but I hadn't been able to fix it on my own and was delighted to have it taken care of quickly, pleasantly and at the time expected. (So many "service" companies and personnel are not that way that it is truly refreshing to find one that is!)
Response from owner
August 11, 2024
C Farr
Edited to add: used this company again - Five Stars again and thanks to Bill who did a great job! Five stars for Kasper Electrical and Jimmy who was polite, friendly, knowledgeable and efficient. And they showed up when they said they would! Very happy with my new electrician - used them in Tequesta, FL.
Response from owner
November 20, 2019
R J
Steve Perez was very courteous, on time and professional. Highly recommend Steve for electrical service.
Response from owner
March 8, 2019
Zachary Shipley
Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)
Response from owner
February 28, 2019
Sarah Hardee
Cindy's daughter Megan wanted to be sure that Service Technician Jimmy Wagner got his 5 Star Review so bad that she reached out in a private message on Facebook because they were having problems with Google. Megan writes... "I would highly recommend Kasper Electric, received an appointment quickly, my technician Jimmy Wagner was very professional, gave me a great explanation of what needed to be done and why. An honest company that you can trust." - Cindy Morrisey (Cindy gives them a 6 out of 5 star rating!) (See Picture Below)
Response from owner
February 13, 2019
Carol Woerner
Joe Redinger and his crew arrived on time and did an outstanding job for us with all our lighting needs.
Response from owner
December 21, 2018
Carol Pedelty
Steve Perez was efficient, knowledgeable and I'd give him 6 stars if they were available. The company is very responsive and makes appointment in a timely manner and call you if the technician will be delayed.
Response from owner
December 10, 2018
Chris Fannery
Zach and Dominic in their marine division went above and beyond to get our vessel underway on a tight time frame! They are the best in the business
Response from owner
December 10, 2018
John Zaloom
I needed to install a NEMA 14-50 at my house to charge an electric car in my garage. I worked with Michelle over the phone who was very professional and responsive and got me a quote over the phone after I sent some pictures over. I was scheduled within a couple days. Steve Perez was my tech, he was super friendly and efficient and expalined everything to me. I was really happy with the service and would definitely use Kasper again.
Response from owner
November 30, 2018
Norman Silversmith
Will recommend this company highly! Courteous, efficient, on time and well priced.
Response from owner
May 7, 2018
PATTI MCVAY
They scheduled my appointment quickly, arrived on time and got the job done. I would recommend them.
Corey Clary
We had a great experience with their quick and efficient service. They diagnosed and repaired all of my issues with great customer service and in a timely manner.
FIORE COA
Punctual, Professional and Knowledgeable! Great Company!!