Topic
Professionalism
96.7% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, professionalism appears in 61 reviews (96.7% positive), from 2015-11-21 through 2026-05-20.
Key findings
Professionalism mentioned in 61 of 322 reviews (18.9%)
96.7% of Professionalism reviews are 4 or 5 stars
Average rating in Professionalism reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
100%61 mentionsTechnical Knowledge & Expertise
44%27 mentionsPunctuality & On-Time Service
38%23 mentionsCourtesy & Friendliness
28%17 mentionsPricing & Value
23%14 mentionsCommunication & Updates
18%11 mentions
Reviews mentioning professionalism
ashley cunningham
Adrian, our ELECTRICIAN was amazing ! Extremely professional and knowledgeable! Kasper dispatch the immediately for an emergency and they were out here within two hours! I highly recommend if you were looking for an electrician !
Response from owner
May 14, 2026
Chuck Hamlin
Personable, professional And courteous. Kasper Electric is the only company that we will use. In today’s fast paced world, it is difficult to find contractors that you can trust. This company always returns calls, responds to questions and delivers value. You can find it a little cheaper…but why? They are here to repair the work that another company with a better price (15% cheaper) did. Now, we are paying for it so over again to have it done right. Family owned Christian values…. Combined with the best customer service and delivery of service around. Don’t risk it with anybody else.
Response from owner
May 11, 2026
Westin Shenkman
Omer and William were fantastic! Very professional and knowledgeable. Will be returning for anything I need with my home in the future.
Response from owner
May 6, 2026
Randall Hamilton
Guys we’re on time, very respectful of our property, sent two guys as I expected and were experienced with my kid of specific project. Very happy with Kasper. I don’t need an electrician very often but I have been happy with Kasper. They were prepared to get what I have needed done on one call in most of my calls
Response from owner
May 6, 2026
Carlos Valentin
Jonathon did a great job taking care of my property and cleaning up after himself.
Response from owner
March 26, 2026
Christine Pulcino
Pleasant and professional went straight to work
Response from owner
February 20, 2026
Patricia Schuster
Great service from the first phone call with Michelle to the service provided by Ronnie! I appreciated a text from Ronnie when he was enroute with a photo of him included. Ronnie was professional, efficient and friendly. He explained what he has doing and was happy to show me. I was extremely pleased with the service provided.
Response from owner
February 14, 2026
Connie Vorderman
Timely service appointment. Electrician’s were professional, kind, and respectful of property. In addition, they cleaned the work area when they were finished … much appreciated.
Response from owner
February 12, 2026
Rich Aquino
Prompt professional and reasonably priced
Response from owner
January 28, 2026
Juanita Edwards
I was very impress with the knowledge, respect, neatness and professionalism of Adrian and the trainee. Is it possible to send Adrian any time that I require service.
Response from owner
January 16, 2026
Ruthann Stanger
Professional, on time and entire job completed in time
Response from owner
January 15, 2026
James Savastano
On time, very professional, I was confident that he could resolve my problem.
Response from owner
December 1, 2025
Julie Horton
Very professional service. Ronnie our technician was amazing. He did a wonderful job took very good care of us was fast, professional, caring, and knowledgeable
Response from owner
November 26, 2025
Ted Leverette
Honest. Competent. On time.
Response from owner
November 17, 2025
Otto Moreno
Very professional
Response from owner
November 17, 2025
Joe Lashinger
Staff is professional. Always responsive. When needed their creativity kicks-in.
Response from owner
November 11, 2025
Linda DeVito
Kathy in the office was amazing! She called me back when she said she would...got me scheduled asap! Ronny and his young apprentice were amazing as very competent! I have used Kasper many times now and I am always amazed at their professionalism and kindness.
Response from owner
November 11, 2025
Laura Jean
"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"
Response from owner
April 2, 2025
Lilian Grieco
The installer was courteous. But installed the fan in one of the rooms in a funny way. My son was laughing when he saw the fan installed, too low for a small room. His work took a long time to be sure they charge me for all the time he was in the house, he was talking about his family and his house, showing me pictures!!, and the clock was running..... Just be aware of that!!
Response from owner
September 16, 2024
sal barbagallo
Ron from Casper Electric was professional clean. Did the job quickly very professional
Response from owner
August 27, 2024
Irene D
Kasper Electric is the BEST Electric company in the state of Florida. From the owner, Justin Kasper, to the front desk to the technicians, their professionalism and expertise is exceptional. They are a very passionate company, which was expressed by all their assistance and contributions to those in need during hurricane disasters. If you are looking for a great, caring, responsible electric company, look no further --- Kasper Electric is it. God's blessings.
Response from owner
August 8, 2024
chris cecil
Very happy with their service and expertise. Ryan was extremely helpful and thorough in his work, its hard to find such dedication and we appreciate their focus and work ethics!
Response from owner
August 8, 2024
Alexander Katz
Joe R was very professional and knowledgeable.
Response from owner
August 11, 2024
HRR
Kasper electric was a complete pleasure to do business with! It was literally a highlight of my day to walk into their office and meet them. They are pleasant happy people and doing exceptionally good work. I can’t wait to do business with them in the future.
Response from owner
August 11, 2024
Micheca St.Hilaire
I worked with Kevin Gilfillan. He was prompt, professional and went above & beyond. I will definitely be using your services again. Thank you for all you do.
Response from owner
August 16, 2024
David List
Staff was very professional and knowledgable, would definitely use them again.
Response from owner
August 16, 2024
Hansy Ambroise
Work completed by Steve Perez. Always professional and he does quality work.
Response from owner
August 16, 2024
LeeAnne Sampson
Kevin and Bill were very professional and they did a great job.
Response from owner
August 16, 2024
Mark Grindle
Well I've never experienced this before. The technician actually talked me out of using Kasper. I asked them to come out because of a voltage problem on my thermostat. The technician called me to discuss the issue and told me they weren't the right people to help. He could verify the voltage problem but he said he wouldn't be able to help with the thermostat, I needed an A/C company. He offered to come out but he said the A/C company could diagnose and repair. in one trip. So the technician saved me his cost and directed me to the right people for the problem. This is an amazing display of professionalism and customer service. I know if I need any electrical in the future I'll be using Kasper. I'll also be telling this story to all my friends.
Response from owner
June 16, 2020
Sandy Hinson
Steven Perez was professional, polite, pleasant and extremely thorough. He did everything he could to ensure the functionality and appearance of the lighting installation was to my satisfaction. The quality of the work is excellent and the pricing was very reasonable. I would definitely hire Kasper Electrical for any electrical needs.
Response from owner
May 21, 2020
Ingrid Lindfors
I bought an old bungalow a year ago and have had Kasper do all of my electrical wiring to upgrade the place built in 1956. They have been nothing but professional and have done such a nice job in my home. They take great pride in their work and have wonderful customer service. I would highly recommend them.
Response from owner
May 21, 2020
NANCY WERNER
Kevin is a wonderful technician. He was knowledgeable, professional and very helpful during his visit. I would recommend this business to anyone looking for reliability
Response from owner
February 25, 2020
Steve Wagner
Jimmy was terrific. New his business. Was thorough and professional. Will definitely use Kasper Electrical again.
Response from owner
January 16, 2020
Karen Newhart
My husband is not good with a hammer or a nail..so we had to call in the expert to put in a light in our kitchen, change a receptacle and to change the tube light in the garage to an LED. Super impressed that Steve Perez-Borroto stepped onto my freshly mopped floor with blue bootie covers!! Was he a mind reader?! In no time at all, he completed the job and charged us a fair amount. I will ask for Steve the next time we need an electrician.
Response from owner
September 19, 2019
Alissa Haymin
Kevin was extremely professional! I would highly recommend this company.
Response from owner
August 13, 2019
Jaclyn Power
I can’t say enough about the professionalism of this company. We’ve used them several times and have had top notch service. We enjoyed working with Jimmy Wagner and Steve Perez. Suggest you call them if you want the job done right. It was fast, affordable and effective.
Response from owner
July 22, 2019
Luke T
Very professional. Honest. Prompt service. A go to for any future work I need done. Would definitely recommend to family and friends.
Response from owner
July 22, 2019
Kathy Rivera
Serviceman Steve Perez showed up on time and was very professional. Had the job diagnosed and fixed in less than twenty minutes. (something we had tried to do ourselves for about three hours and realized we needed a professional). Very happy with the professionalism and the price. Would strongly recommend them. No surprises.
Response from owner
April 25, 2019
Sheila Garcia
I needed to hire an electrician to install a Tesla charger for me. Kasper electric came highly recommended and they did not disappoint! I received an e-mail the day before the appointment reminding me of the appointment, they gave me a 3 hour time space. The technician showed up right on time and throughly explained my choices, after making the decision, he wrote out an invoice and gave me two options and prices. The technition Steve was very professional and completed the work within 3 hours. I would highly recommend this company, it is very hard to find reliable professionals in South Florida.
Response from owner
April 25, 2019
Pamela Williams
On March 26-27, 2019, Steve Perez was assigned to the GSA Miramar Facility to change lights and ballast. He was very organize, proficient and professional. Mr. Perez was honest and made a positive impact on how he represented his company. I recommend Kasper Electric to a you and your family.
Response from owner
April 2, 2019
Pepe Pena
Very friendly. Steve was professional and very nice. Great service. Thanks
Response from owner
April 2, 2019
R J
Steve Perez was very courteous, on time and professional. Highly recommend Steve for electrical service.
Response from owner
March 8, 2019
Zachary Shipley
Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)
Response from owner
February 28, 2019
windsir4
Excellent work, professional and completed on time. Cleaned up when finished. Just like to add it was Jimmy and Kyle who did the work for us. Would have you come back when we need any additional work. Richard Chee-
Response from owner
December 9, 2018
Amy Hill
So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.
Response from owner
February 28, 2019
Willis Jones
I would highly recommend this company to all my friends and family. They were friendly, professional, honest, and punctual. Bill was able to figure out the problem and fix it quickly, which kept the cost down. Thank you Kasper electric!!!!
Response from owner
February 28, 2019
Amber Allen
Kasper electric has done work for several of my real estate customers & they have all loved their professionalism & the work that was done.
Amy Weinberger, MS.Ed.
Knowledgeable, professional, cleans up after work is completed, brightens up my home!
Blake Baynham
Professional, cost effective, and timely! We were incredibly happy with Kasper's customer service and attention to detail! Would highly recommend!
McKenna Dawes
Highly Recommend to Everyone !! Amazing customer service, very professional staff and gets the job done. No questions asked.
Christopher Skelly
Received awesome service from Joey. It's been a nightmare finding a good electrician and we were so relieved when he not only did a great job but was honest and consistent through the whole process. Thank you!!
Heather Johnson
Michael Bonea was professional and went above and beyond to help my family. Definitely recommend Kasper Electric!
Brian Altman
I am an Air Conditioning Contractor and have worked with Kasper Electric for 25 plus years now. They are true professionals that will give you prompt, professional, and personal service at a reasonable price. They are the "Go to people" whenever I need electrical work done and I highly recommend them for any of your electrical service needs.
Alyssa
Very professional and extremely helpful! I highly recommend Kasper Electric!!
Sherra Sewell
Love the people, love the core values, love the responsiveness, love the professionalism.
Rowdy Carlton
I have had many great experiences with Kasper Electric going back over a decade. My most recent experience being with Mike Bonea, who I have found to be very professional and fair. Kasper Electric has my full endorsement as being an excellent company.
Jayme Grimes
I requested a quote, Michael showed up on time, was curtious, professional and took the time to explain everything so I could understand exactly what was required. Great experience and would definitely recommend this company!
Petey Biron
Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!
Angel Olechnowicz
Excellent service and professional employees.
FIORE COA
Punctual, Professional and Knowledgeable! Great Company!!
roger gandall
Kasper did a lot of wiring in my garage and ran into a problem and I could see it took them twice the time they thought it would. I offered to pay more but they refused and said they stick to there bid..... Roger