Kasper Electrical

Topic

Professionalism

96.7% positive

Across 322 reviews of Kasper Electrical in West Palm Beach, FL, professionalism appears in 61 reviews (96.7% positive), from 2015-11-21 through 2026-05-20.


Key findings

  • Professionalism mentioned in 61 of 322 reviews (18.9%)

  • 96.7% of Professionalism reviews are 4 or 5 stars

  • Average rating in Professionalism reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%61 mentions
  • Technical Knowledge & Expertise

    44%27 mentions
  • Punctuality & On-Time Service

    38%23 mentions
  • Courtesy & Friendliness

    28%17 mentions
  • Pricing & Value

    23%14 mentions
  • Communication & Updates

    18%11 mentions

Reviews mentioning professionalism

May 12, 2026

ashley cunningham

Adrian, our ELECTRICIAN was amazing ! Extremely professional and knowledgeable! Kasper dispatch the immediately for an emergency and they were out here within two hours! I highly recommend if you were looking for an electrician !

Response from owner

Ashley, thank you for the great review and for trusting us during an emergency situation. When electrical issues happen unexpectedly, we know how important it is to respond quickly and communicate clearly, so I’m really glad Adrian was able to get out there fast and provide the professionalism and expertise you needed. We appreciate your recommendation and your kind words about both Adrian and our dispatch team. Thank you again for choosing Kasper Electric.

May 14, 2026

May 11, 2026

Chuck Hamlin

Personable, professional And courteous. Kasper Electric is the only company that we will use. In today’s fast paced world, it is difficult to find contractors that you can trust. This company always returns calls, responds to questions and delivers value. You can find it a little cheaper…but why? They are here to repair the work that another company with a better price (15% cheaper) did. Now, we are paying for it so over again to have it done right. Family owned Christian values…. Combined with the best customer service and delivery of service around. Don’t risk it with anybody else.

Response from owner

Chuck, thank you for such a thoughtful and encouraging review. Your words mean a great deal to our entire team because what you described is exactly what we strive to build every day—trust, communication, quality workmanship, and treating people the way we would want our own family treated. Unfortunately, you experienced firsthand what can happen when electrical work is done cheaply instead of correctly. That’s never the outcome we want for anyone, and I’m grateful you gave us the opportunity to make it right. In our industry, doing the job safely and properly the first time matters far more than being the lowest price. As a family-owned company, our faith and values truly do shape how we operate, from returning calls to standing behind our work. Reviews like yours encourage our team more than you probably realize. Thank you again for your trust, loyalty, and recommendation. We’re honored to be your electrician.

May 11, 2026

May 4, 2026

Westin Shenkman

Omer and William were fantastic! Very professional and knowledgeable. Will be returning for anything I need with my home in the future.

Response from owner

Westin, thank you for the kind words and for trusting our team with your home. I’m glad to hear Omer and William provided a professional and knowledgeable experience. We work hard to make sure our customers feel confident in both the quality of the work and the people doing it. We truly appreciate the opportunity to serve you and look forward to helping with anything you need in the future.

May 6, 2026

May 3, 2026

Randall Hamilton

Guys we’re on time, very respectful of our property, sent two guys as I expected and were experienced with my kid of specific project. Very happy with Kasper. I don’t need an electrician very often but I have been happy with Kasper. They were prepared to get what I have needed done on one call in most of my calls

Response from owner

Randall, thank you for the thoughtful review and for continuing to trust Kasper Electric over the years. I’m glad the team showed up prepared, respected your property, and matched the expectations you had going into the project. Sending the right people with the right experience—and being able to complete work in one trip whenever possible—is something we work hard to prioritize because we know our customers’ time matters. We truly appreciate your continued confidence in our company, especially since electrical work is not something most people need often. It means a lot that you continue to call us when you do.

May 6, 2026

March 25, 2026

Carlos Valentin

Jonathon did a great job taking care of my property and cleaning up after himself.

Response from owner

Thank you for the great review. We’re glad to hear Jonathon took such good care of your property and left everything clean and tidy.. We appreciate you trusting us with your light fixture installation!

March 26, 2026

February 20, 2026

Christine Pulcino

Pleasant and professional went straight to work

Response from owner

We truly appreciate your feedback! It’s great to hear that you had a positive experience and that our team was able to jump right in and take care of your electrical panel repair. Thanks again for choosing us!

February 20, 2026

February 13, 2026

Patricia Schuster

Great service from the first phone call with Michelle to the service provided by Ronnie! I appreciated a text from Ronnie when he was enroute with a photo of him included. Ronnie was professional, efficient and friendly. He explained what he has doing and was happy to show me. I was extremely pleased with the service provided.

Response from owner

Thank you for the review! We’re so glad you had a positive experience with Michelle and Ronnie. Clear communication and professional service are very important to us, and we’re happy to hear Ronnie made the electrical panel repair process smooth for you. We truly appreciate your support!

February 14, 2026

February 11, 2026

Connie Vorderman

Timely service appointment. Electrician’s were professional, kind, and respectful of property. In addition, they cleaned the work area when they were finished … much appreciated.

Response from owner

Thank you for the review! We’re so glad you were happy with the timely service and professionalism of our electricians. We always aim to treat your home with respect and leave the space clean when the job is done. We appreciate your support!

February 12, 2026

January 27, 2026

Rich Aquino

Prompt professional and reasonably priced

Response from owner

Thank you so much for your review. t was a pleasure helping with your light fixture repair, and we truly appreciate your support!

January 28, 2026

January 20, 2026

Juanita Edwards

I was very impress with the knowledge, respect, neatness and professionalism of Adrian and the trainee. Is it possible to send Adrian any time that I require service.

Response from owner

Thanks so much, Juanita! We really appreciate you leaving us a 5-star review. It means a lot to know you had a great experience with Kasper Electric. If you ever need anything down the road, don’t hesitate to reach out—we’re happy to help!

January 16, 2026

January 15, 2026

Ruthann Stanger

Professional, on time and entire job completed in time

Response from owner

Thank you so much, Ruthann! We really appreciate you taking the time to leave such a kind review. We loved working with you and are glad everything came together smoothly. Please don’t hesitate to reach out if you ever need anything in the future — we’d be happy to help again!

January 15, 2026

December 1, 2025

James Savastano

On time, very professional, I was confident that he could resolve my problem.

Response from owner

Thank you so much for your review! We’re glad to hear our technician arrived on time and provided the professional, confident service you deserve. We appreciate you choosing Kasper Electric and are always here if you need anything in the future!

December 1, 2025

November 26, 2025

Julie Horton

Very professional service. Ronnie our technician was amazing. He did a wonderful job took very good care of us was fast, professional, caring, and knowledgeable

Response from owner

Thank you so much for sharing this! We’re thrilled to hear that Ronnie delivered the level of care, professionalism, and expertise we aim to provide every customer. He truly takes pride in his work, and your feedback means a lot to our entire team.

November 26, 2025

November 17, 2025

Ted Leverette

Honest. Competent. On time.

Response from owner

Thank you for the great feedback! Hearing that our team showed up on time and delivered honest, competent service means a lot to us. We work hard to make every experience just as dependable, and we truly appreciate you choosing us. If there’s ever anything else you need, we’re here to help!

November 17, 2025

November 17, 2025

Otto Moreno

Very professional

Response from owner

Thank you for sharing your experience! We appreciate your feedback and are glad we could provide great service. If you ever need anything in the future, we’re here to help!

November 17, 2025

November 11, 2025

Joe Lashinger

Staff is professional. Always responsive. When needed their creativity kicks-in.

Response from owner

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our team. Professionalism, responsiveness, and creativity are exactly what we strive for every day. We truly appreciate your feedback and the opportunity to work with you!

November 11, 2025

October 17, 2025

Linda DeVito

Kathy in the office was amazing! She called me back when she said she would...got me scheduled asap! Ronny and his young apprentice were amazing as very competent! I have used Kasper many times now and I am always amazed at their professionalism and kindness.

Response from owner

Thank you so much for your kind words and continued trust in our team! We’re happy to hear that Kathy, Ronny, and our apprentice took great care of you and delivered the professionalism and kindness you’ve come to expect from Kasper Electric. We truly value your loyalty and look forward to serving you again!

November 11, 2025

March 27, 2025

Laura Jean

"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"

Response from owner

Hey Laura. First, I want to thank you for your feedback and then apologize that it seems we greatly missed the mark with the transparency and communication regarding the electrical service experience you were provided. It is always our intention to serve our customers with excellence and integrity. We take your feedback seriously and together as a team will review what took place here to make sure we do better moving forward. Feedback is what makes us better and we will certainly use yours to gain valuable insight in how we can do just that. Again, I apologize that you did not see us at our very best, which is what we strive for with each and every customer encounter. Thank you.

April 2, 2025

September 15, 2024

Lilian Grieco

The installer was courteous. But installed the fan in one of the rooms in a funny way. My son was laughing when he saw the fan installed, too low for a small room. His work took a long time to be sure they charge me for all the time he was in the house, he was talking about his family and his house, showing me pictures!!, and the clock was running..... Just be aware of that!!

Response from owner

Hey Lilian, I'm so sorry to hear that we did not meet your expectations for service. This sounds like an issue that certainly need to be resolved. Our service manager will be calling you shortly to see what we can do to make this right. Thank you for bringing this to our attention, it is always our goal to get better.

September 16, 2024

August 27, 2024

sal barbagallo

Ron from Casper Electric was professional clean. Did the job quickly very professional

Response from owner

Thank you Sal! We're so glad that our team could exceed your expectations. We appreciate you choosing Kasper for your electrical needs.

August 27, 2024

July 27, 2024

Irene D

Kasper Electric is the BEST Electric company in the state of Florida. From the owner, Justin Kasper, to the front desk to the technicians, their professionalism and expertise is exceptional. They are a very passionate company, which was expressed by all their assistance and contributions to those in need during hurricane disasters. If you are looking for a great, caring, responsible electric company, look no further --- Kasper Electric is it. God's blessings.

Response from owner

Irene, your words mean so much to us! Thank you for taking the time to write this, we look forward to serving you again in the future. God bless!

August 8, 2024

April 24, 2023

chris cecil

Very happy with their service and expertise. Ryan was extremely helpful and thorough in his work, its hard to find such dedication and we appreciate their focus and work ethics!

Response from owner

Focus and work ethic. We are so grateful to have a team serving you with those qualities. Thank you for taking the time to leave this great review. We appreciate you and your choice to call Kasper.

August 8, 2024

November 23, 2021

Alexander Katz

Joe R was very professional and knowledgeable.

Response from owner

Thank you Alexander for giving this great feedback. We are so grateful for the opportunity to have served you.

August 11, 2024

February 25, 2021

HRR

Kasper electric was a complete pleasure to do business with! It was literally a highlight of my day to walk into their office and meet them. They are pleasant happy people and doing exceptionally good work. I can’t wait to do business with them in the future.

Response from owner

We are so sorry for having missed our reply to you for this incredibly kind and encouraging review. Thank you for taking the time to leave this and we are grateful to have had the opportunity to serve you.

August 11, 2024

August 27, 2020

Micheca St.Hilaire

I worked with Kevin Gilfillan. He was prompt, professional and went above & beyond. I will definitely be using your services again. Thank you for all you do.

Response from owner

Hey Micheca, I want to apologize for how long it's taken us to respond to your review. We did see it but should have written back and somehow didn't. I want to thank you now for your kind words and great review! We appreciate that you took the time to review us for the electrical work we did and hope that we are able to serve you again the future. We appreciate you and hope you have a great day!

August 16, 2024

August 27, 2020

David List

Staff was very professional and knowledgable, would definitely use them again.

Response from owner

Hey David! Thank you for leaving this review and I do apologize for how long it's taken us to respond. We are committed to excellence and are ensuring great customer feedback like this, doesn't get missed. Thank you again for taking the time to write this.

August 16, 2024

August 26, 2020

Hansy Ambroise

Work completed by Steve Perez. Always professional and he does quality work.

Response from owner

Thank you Hansy! We really appreciate your great review. We apologize it's taken us so long to say so.

August 16, 2024

August 8, 2020

LeeAnne Sampson

Kevin and Bill were very professional and they did a great job.

Response from owner

Hey LeeAnne! This is so kind of you to leave this review for the electrical work we did. We missed responding to you and I wanted to make sure we fixed that too. Thank you for taking the time to review our company, it means a lot to us!

August 16, 2024

June 15, 2020

Mark Grindle

Well I've never experienced this before. The technician actually talked me out of using Kasper. I asked them to come out because of a voltage problem on my thermostat. The technician called me to discuss the issue and told me they weren't the right people to help. He could verify the voltage problem but he said he wouldn't be able to help with the thermostat, I needed an A/C company. He offered to come out but he said the A/C company could diagnose and repair. in one trip. So the technician saved me his cost and directed me to the right people for the problem. This is an amazing display of professionalism and customer service. I know if I need any electrical in the future I'll be using Kasper. I'll also be telling this story to all my friends.

Response from owner

Thanks for sharing your story. We look forward to serving you and your friends in the future. Thanks again.

June 16, 2020

April 6, 2020

Sandy Hinson

Steven Perez was professional, polite, pleasant and extremely thorough. He did everything he could to ensure the functionality and appearance of the lighting installation was to my satisfaction. The quality of the work is excellent and the pricing was very reasonable. I would definitely hire Kasper Electrical for any electrical needs.

Response from owner

We are so grateful to have had the opportunity to earn your business. Thanks so much. We look forward to serving you or your friends whenever a need arises. Thanks so much.

May 21, 2020

March 20, 2020

Ingrid Lindfors

I bought an old bungalow a year ago and have had Kasper do all of my electrical wiring to upgrade the place built in 1956. They have been nothing but professional and have done such a nice job in my home. They take great pride in their work and have wonderful customer service. I would highly recommend them.

Response from owner

Thanks Ingrid. You did an amazing job with your space. We are thankful to have been a part of the transformation. I look forward to the great art.

May 21, 2020

February 19, 2020

NANCY WERNER

Kevin is a wonderful technician. He was knowledgeable, professional and very helpful during his visit. I would recommend this business to anyone looking for reliability

Response from owner

Nancy, Thanks for taking the time to share your experience. Kevin's knowledge and experience brings so much value to each customer he serves. Thank you for allowing us to serve you!

February 25, 2020

January 15, 2020

Steve Wagner

Jimmy was terrific. New his business. Was thorough and professional. Will definitely use Kasper Electrical again.

Response from owner

Thanks for your feedback Steve! Jimmy is a great electrician and really knows his stuff. Did he give you a dissertation on smart home components or mention that his nickname is Jimmy Neutron? He's a phenomenal team player and we're glad he was able to deliver 5-star service for you. We look forward to the opportunity to serve you again. Have a great day!

January 16, 2020

August 23, 2019

Karen Newhart

My husband is not good with a hammer or a nail..so we had to call in the expert to put in a light in our kitchen, change a receptacle and to change the tube light in the garage to an LED. Super impressed that Steve Perez-Borroto stepped onto my freshly mopped floor with blue bootie covers!! Was he a mind reader?! In no time at all, he completed the job and charged us a fair amount. I will ask for Steve the next time we need an electrician.

Response from owner

Thanks for leaving your review Karen. Steve is a fantastic member of the team and always provides phenomenal service. We're glad to hear you liked the blue bootie covers! It's our way of showing the utmost respect for your home. Thank you for allowing us to serve your electrical needs.

September 19, 2019

August 13, 2019

Alissa Haymin

Kevin was extremely professional! I would highly recommend this company.

Response from owner

Alissa, Thank you for your recommendation! We appreciate your feedback and look forward to serving you again in the future.

August 13, 2019

July 22, 2019

Jaclyn Power

I can’t say enough about the professionalism of this company. We’ve used them several times and have had top notch service. We enjoyed working with Jimmy Wagner and Steve Perez. Suggest you call them if you want the job done right. It was fast, affordable and effective.

Response from owner

Thank you for your recommendation Jaclyn! We're glad Jimmy & Steve delivered excellent service. Thanks for allowing us to serve you!

July 22, 2019

July 22, 2019

Luke T

Very professional. Honest. Prompt service. A go to for any future work I need done. Would definitely recommend to family and friends.

Response from owner

Thanks for taking the time to review us Luke! We appreciate the opportunity and look forward to serving you again in the future. We truly value your recommendation to family and friends.

July 22, 2019

April 12, 2019

Kathy Rivera

Serviceman Steve Perez showed up on time and was very professional. Had the job diagnosed and fixed in less than twenty minutes. (something we had tried to do ourselves for about three hours and realized we needed a professional). Very happy with the professionalism and the price. Would strongly recommend them. No surprises.

Response from owner

Kathy, thank you for taking the time to leave us a review! We appreciate your feedback. Steve P. always delivers great service to the customers he serves. We're 100% committed to excellence and transparency. Thank you for your recommendation. We look forward to serving you again in the future.

April 25, 2019

April 10, 2019

Sheila Garcia

I needed to hire an electrician to install a Tesla charger for me. Kasper electric came highly recommended and they did not disappoint! I received an e-mail the day before the appointment reminding me of the appointment, they gave me a 3 hour time space. The technician showed up right on time and throughly explained my choices, after making the decision, he wrote out an invoice and gave me two options and prices. The technition Steve was very professional and completed the work within 3 hours. I would highly recommend this company, it is very hard to find reliable professionals in South Florida.

Response from owner

Thank you for your recommendation Sheila! Our primary mission is to serve with excellence. Thank you for allowing us to serve you. We appreciate your recommendation and look forward to serving you again in the future.

April 25, 2019

April 2, 2019

Pamela Williams

On March 26-27, 2019, Steve Perez was assigned to the GSA Miramar Facility to change lights and ballast. He was very organize, proficient and professional. Mr. Perez was honest and made a positive impact on how he represented his company. I recommend Kasper Electric to a you and your family.

Response from owner

Pamela, Thank you so much for taking the time to leave a review. We appreciate your honest review of Steve and your positive recommendation. We look forward to serving the GSA Miramar Facility!

April 2, 2019

March 27, 2019

Pepe Pena

Very friendly. Steve was professional and very nice. Great service. Thanks

Response from owner

Thank you for taking the time to leave us a review PePe! We appreciate your recommendations and feedback. Have a great day!

April 2, 2019

March 8, 2019

R J

Steve Perez was very courteous, on time and professional. Highly recommend Steve for electrical service.

Response from owner

Thank you Richard! We appreciate your feedback and look forward to serving your electrical needs again in the future.

March 8, 2019

February 13, 2019

Zachary Shipley

Marcus did a great job. arrived on time. Explained what he was finding and fixing as he went along. Worked fast (so cost was reasonable). Left the work area neat & clean. Kudos also to Brian at Kasper who scheduled the repair on short notice. My new A/C repair service. (Won't mention the company whom they replace.)

Response from owner

Thanks for taking the time to leave us a review Zachary! We'll be sure to pass along the news to Marcus & Brian. Happy to hear we were able to help on such short notice. We're here to provide solutions for your electrical needs!

February 28, 2019

December 10, 2018

windsir4

Excellent work, professional and completed on time. Cleaned up when finished. Just like to add it was Jimmy and Kyle who did the work for us. Would have you come back when we need any additional work. Richard Chee-

Response from owner

Thanks for taking the time to leave a review and allowing us to serve your electrical needs! We hope the next time you need an electrician you’ll call us to help. We look forward to serving you again in the future. Have a great day!

December 9, 2018

February 27, 2018

Amy Hill

So happy with Kasper. Bill and Joey were fantastic. They were quiet in my house, they worked very quickly, were clean and finished everything on our list in one day, and we had a LONG list. They solved problems easily that no other electrician had been able to figure out in 3 years. Moving forward Kasper is the ONLY electrical company I will ever use.

Response from owner

Thank you Amy! We strive to implement a "do unto others" mentality and to always provide the best service to our clients. Thank you for allowing Bill and Joey to serve your home. We're happy to be your go-to electricians!

February 28, 2019

January 25, 2018

Willis Jones

I would highly recommend this company to all my friends and family. They were friendly, professional, honest, and punctual. Bill was able to figure out the problem and fix it quickly, which kept the cost down. Thank you Kasper electric!!!!

Response from owner

It's our pleasure to serve you. Thanks for taking the time to leave a review with us Willis. It's great to know that Bill delivered prompt and professional solutions for you. He's an amazing electrician with an amazing heart! We appreciate your feedback and look forward to serving you again.

February 28, 2019

September 2, 2017

Amber Allen

Kasper electric has done work for several of my real estate customers & they have all loved their professionalism & the work that was done.

August 14, 2017

Amy Weinberger, MS.Ed.

Knowledgeable, professional, cleans up after work is completed, brightens up my home!

August 13, 2017

Blake Baynham

Professional, cost effective, and timely! We were incredibly happy with Kasper's customer service and attention to detail! Would highly recommend!

August 9, 2017

McKenna Dawes

Highly Recommend to Everyone !! Amazing customer service, very professional staff and gets the job done. No questions asked.

August 5, 2017

Christopher Skelly

Received awesome service from Joey. It's been a nightmare finding a good electrician and we were so relieved when he not only did a great job but was honest and consistent through the whole process. Thank you!!

August 4, 2017

Heather Johnson

Michael Bonea was professional and went above and beyond to help my family. Definitely recommend Kasper Electric!

August 4, 2017

Brian Altman

I am an Air Conditioning Contractor and have worked with Kasper Electric for 25 plus years now. They are true professionals that will give you prompt, professional, and personal service at a reasonable price. They are the "Go to people" whenever I need electrical work done and I highly recommend them for any of your electrical service needs.

August 4, 2017

Alyssa

Very professional and extremely helpful! I highly recommend Kasper Electric!!

August 3, 2017

Sherra Sewell

Love the people, love the core values, love the responsiveness, love the professionalism.

August 3, 2017

Rowdy Carlton

I have had many great experiences with Kasper Electric going back over a decade. My most recent experience being with Mike Bonea, who I have found to be very professional and fair. Kasper Electric has my full endorsement as being an excellent company.

August 3, 2017

Jayme Grimes

I requested a quote, Michael showed up on time, was curtious, professional and took the time to explain everything so I could understand exactly what was required. Great experience and would definitely recommend this company!

August 3, 2017

Petey Biron

Kaspers customer service was great! Their work, even better! They arrived at my house promptly after calling their office. Turned an electrical nightmare into a problem of the past! Joe was very professional and took care of various wiring issues I had in my new home!

August 2, 2017

Angel Olechnowicz

Excellent service and professional employees.

July 15, 2016

FIORE COA

Punctual, Professional and Knowledgeable! Great Company!!

January 5, 2016

roger gandall

Kasper did a lot of wiring in my garage and ran into a problem and I could see it took them twice the time they thought it would. I offered to pay more but they refused and said they stick to there bid..... Roger