Kasper Electrical

Topic

Pricing & Value

84% positive

Across 322 reviews of Kasper Electrical in West Palm Beach, FL, pricing & value appears in 25 reviews (84% positive), from 2015-11-21 through 2026-05-20.


Key findings

  • Pricing & Value mentioned in 25 of 322 reviews (7.8%)

  • 88% of Pricing & Value reviews are 4 or 5 stars

  • Average rating in Pricing & Value reviews: 4.6★

Aspects most discussed in these reviews

  • Pricing & Value

    100%25 mentions
  • Professionalism & Conduct

    64%16 mentions
  • Technical Knowledge & Expertise

    48%12 mentions
  • Courtesy & Friendliness

    40%10 mentions
  • Communication & Updates

    40%10 mentions
  • Problem Resolution & Effectiveness

    40%10 mentions

Reviews mentioning pricing & value

May 20, 2026

Helene Boris

Three replacement outlets $300+. Too much.

May 11, 2026

Chuck Hamlin

Personable, professional And courteous. Kasper Electric is the only company that we will use. In today’s fast paced world, it is difficult to find contractors that you can trust. This company always returns calls, responds to questions and delivers value. You can find it a little cheaper…but why? They are here to repair the work that another company with a better price (15% cheaper) did. Now, we are paying for it so over again to have it done right. Family owned Christian values…. Combined with the best customer service and delivery of service around. Don’t risk it with anybody else.

Response from owner

Chuck, thank you for such a thoughtful and encouraging review. Your words mean a great deal to our entire team because what you described is exactly what we strive to build every day—trust, communication, quality workmanship, and treating people the way we would want our own family treated. Unfortunately, you experienced firsthand what can happen when electrical work is done cheaply instead of correctly. That’s never the outcome we want for anyone, and I’m grateful you gave us the opportunity to make it right. In our industry, doing the job safely and properly the first time matters far more than being the lowest price. As a family-owned company, our faith and values truly do shape how we operate, from returning calls to standing behind our work. Reviews like yours encourage our team more than you probably realize. Thank you again for your trust, loyalty, and recommendation. We’re honored to be your electrician.

May 11, 2026

April 14, 2026

Julie Mckean

EDITED TO SAY: They get 5 stars for their incredible customer service. The owner called me and went above and beyond to make reparations for the initial disappointment, including a refund and credit. They clearly really value their customers and want to make sure they come away with a positive experience each time. Well done Kasper!! Made an appointment to have my big barn fan looked at and electrician showed up without a ladder. Charged me a $100 dispatch fee to show up for a barn fan just to arrive with no ladder and wanted to write the whole thing off as water damage without taking a look. So I hauled out my own 12 foot ladder all the way from the house to the barn (I’m 5ft and 100lbs mind you). He goes up and takes a picture of the model number and tells me to call the fan company. The “service” cost me just under $300 total. My friend gave me better service. She looked up the fault codes online, identified the potential problems based on the codes, and even got up the ladder, found the control panel and removed the cover, and gave me tons of information that I can at least give to the fan company when I call. I’m just saying, if my friend with no technical training could do this for free, I think the electrician could have been a little more helpful and actually provided some service instead of just confirming that power was reaching the fan and saying that’s the most he’s able to help with, then charging $300. That’s not providing a technical service, that’s just flipping a breaker switch.

Response from owner

Hi Julie, this is Justin Kasper. I totally agree and understand. I will get to the bottom of this and how we can ensure this doesn't happen to anyone again. I'll reach out directly. I'm sorry for your bad experience. I look forward to making it right. We are not perfect, but with your feedback and partnership, we will get better. Thank you so much for your time today and your feedback. I look forward to continuing to serve you and tell Jess said that she's ever looking for a job, we would love to talk.

April 13, 2026

March 24, 2026

Donald Kehl

Ronnie was great, explained everything he was going to do and what it would cost. Electrical work is never cheap, but it’s easier to take when the technician is good!

Response from owner

Thank you for your review! We’re so glad to hear Ronnie took the time to clearly explain the work and costs, transparency is something we really value. We know electrical work is an investment, and it means a lot to hear that Ronnie made the experience a positive one. We appreciate you choosing us!

March 24, 2026

March 16, 2026

Colin O'Neal

Highly recommended company. Adrian was extremely helpful and knowledgeable. Will continue using them. They are able to do it all! Also , make sure you sign up for their K-Club. It definitely pays for itself.

Response from owner

Thank you so much for the kind words and recommendation! We’re thrilled to hear Adrian provided such helpful and knowledgeable service. We’re also glad you’re enjoying the K-Club (Recently renamed- Service Plus) and seeing the value it brings! We truly appreciate your continued trust in us and look forward to helping you with anything you need moving forward.

March 17, 2026

March 11, 2026

Karl Engel

Relatively simple repairs but handled efficiently. Adrian was polite and professional. Must add that pricing seemed high ( $665 for 45 minutes w customer parts). But then every vendor I use (AC, plumbing, lawn care, etc) is also high. No longer using “time and materials” but separate cost for each job. Kasper still most reliable electrician in Palm Beach County.

Response from owner

Thank you for your thoughtful review! We’re glad to hear Adrian provided polite and professional service and that the repair was handled efficiently. We’re grateful for your continued trust in Kasper. If you ever have questions about pricing or upcoming work, we’re always happy to walk through it with you. Thanks again for choosing us!

March 12, 2026

February 24, 2026

Don Eugenio

Kept me informed on arrival time, had the experience to find the issue with fan and lights, cleaned up, friendly, all for a fair price.

Response from owner

Thank you for your thoughtful review! We’re glad we could keep you informed on arrival time and use our experience to quickly identify and fix the issue with your fan and lights. We truly appreciate your support and the opportunity to help!

February 24, 2026

February 6, 2026

matt bosch

I'll be using Kasper for all my electrical needs moving forward. The technician Ronnie was top notch did everything he could to assist us and pricing was very fair highly recommended.

Response from owner

Thank you for the great review! We’re so glad Ronnie was able to help and provide excellent service. We truly appreciate your recommendation and look forward to assisting with any future electrical needs.

February 7, 2026

February 2, 2026

NICK FIORELLA

Prompt, communicative and professional… Adrian and Omer were awesome. They even recommended a more affordable option versus what I thought I needed. I would highly recommend this team.

Response from owner

Thank you so much for your review, We’re really glad to hear you had a great experience with our team. Adrian and Omer will be thrilled to know their prompt communication and honest recommendations made a difference. We always aim to find the best solution for our clients, both effective and cost-efficient. We truly appreciate the recommendation and look forward to working with you again!

February 2, 2026

January 27, 2026

Rich Aquino

Prompt professional and reasonably priced

Response from owner

Thank you so much for your review. t was a pleasure helping with your light fixture repair, and we truly appreciate your support!

January 28, 2026

March 27, 2025

Laura Jean

"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"

Response from owner

Hey Laura. First, I want to thank you for your feedback and then apologize that it seems we greatly missed the mark with the transparency and communication regarding the electrical service experience you were provided. It is always our intention to serve our customers with excellence and integrity. We take your feedback seriously and together as a team will review what took place here to make sure we do better moving forward. Feedback is what makes us better and we will certainly use yours to gain valuable insight in how we can do just that. Again, I apologize that you did not see us at our very best, which is what we strive for with each and every customer encounter. Thank you.

April 2, 2025

August 23, 2024

Mahbub Boideshi

Be careful calling service from this company. I called them for replacement of my outdoor porch lights back in 10/02/2023. An inexperienced guy came, spent little in my property and promised coming back next day finishing up the job. Next day he didn't showed up but his company sent me a invoice of $205 for the time he spent in my property. Also company gave me some nonsense excuses for not possible to replace the outside lights in the invoice. I paid them in full in fear of they might put a lien on my property. Very next day I called another licensed electrician and he put those two lights in a breeze. I paid him $250. Lately this company is sending me promotional emails for another opportunity to extort more money from me. Ahhh...... how ridiculous.

May 16, 2024

Courtney Ederle

They were great! From the scheduling to the follow up to the actual work & the cost is reasonable! Thank you Kasper Electrical!

Response from owner

You are so welcome Courtney. And thank YOU for choosing Kasper for your electrical needs.

August 8, 2024

December 12, 2023

Suzanne Clark

Ronnie @ Kasper Electrical was amazing. He was on time, communicative and ultimately saved me money. I highly recommend Kasper Electrical as a whole.

Response from owner

Thank you very much for the feedback Mrs. Clark, its our absolute pleasure to serve you and we will be sure to recognize Ronnie for his stellar performance.

December 12, 2023

April 6, 2020

Sandy Hinson

Steven Perez was professional, polite, pleasant and extremely thorough. He did everything he could to ensure the functionality and appearance of the lighting installation was to my satisfaction. The quality of the work is excellent and the pricing was very reasonable. I would definitely hire Kasper Electrical for any electrical needs.

Response from owner

We are so grateful to have had the opportunity to earn your business. Thanks so much. We look forward to serving you or your friends whenever a need arises. Thanks so much.

May 21, 2020

November 5, 2019

Beverly Raos

Kasper Electric provides good quality service at reasonable prices. Steve Perez was very friendly, knowledgeable and professional. He quickly diagnosed and fixed our issues. I will call them again.

Response from owner

Beverly, thanks for leaving your feedback! Steve is a great example of the Kasper standard of excellence. We appreciate your recommendation and look forward to serving your electrical needs again. Have a great day!

November 8, 2019

August 19, 2019

Brendan Sullivan

On time, quick, efficient, fair price, solid experience and guidance, well done Kevin Gilfillan and Kasper. Thank you

Response from owner

Thanks Brendan! We appreciate your feedback on Kevin's service. He is a top-notch technician! We're happy to provide you with 5-star electrical solutions. We strive to serve our customers in excellence!

August 20, 2019

July 22, 2019

Jaclyn Power

I can’t say enough about the professionalism of this company. We’ve used them several times and have had top notch service. We enjoyed working with Jimmy Wagner and Steve Perez. Suggest you call them if you want the job done right. It was fast, affordable and effective.

Response from owner

Thank you for your recommendation Jaclyn! We're glad Jimmy & Steve delivered excellent service. Thanks for allowing us to serve you!

July 22, 2019

July 8, 2019

Sonia Trombley

Kasper Electric provided excellent service at our home the other day. They came immediately and fixed our problem quickly. They are very reasonably priced as well! We will be using this company again for sure! Thank you Kasper Electric!

Response from owner

Sonia, thank you for choosing us to meet your electrical needs.We're thankful our team was able to provide solutions quickly and efficiently. We look forward to serving you again.

July 22, 2019

February 20, 2019

Stuart Jinkins

Electrician was fast, courteous and reasonably priced. Will use again. Thanks guys -Stuart

Response from owner

Thanks for your feedback Stuart! We look forward to serving you again in the future.

February 28, 2019

October 25, 2018

Edward Murphy

I want to say how wonderful and professional Kasper Electric was in the service they provided to Oceanview United Methodist Church here in Juno Beach Florida. There professionalism from Peggy the scheduler to Steve in the office was spectacular. The electrician Frank Lomas they sent to us was nothing less than outstanding. His ability to work out our Sanctuary lighting problems along with upgrading our outdated system to newer lighting codes was exceptional. His friendly supportive manner was refreshing and the final product was perfect in all aspects, exceeding our expectations. When the job took more hardware and time than expected to complete, we contacted Steve and understood that the initial bid might be adjusted, his response was "We stand by our bids so the initial cost remains the same". This business philosophy is sorely missing in today's commercial support world. We here at Oceanview would immediately recommend Kasper Electric to anyone needing excellent electrical support. Well done Kasper Electric... Well done.

Response from owner

Edward, thank you for taking the time to review our company. We are pleased to know that our commercial electrical services were able to bring solutions to light for your church! It's always great to hear that our team delivered five-star service. Peggy, Steve and Frank are true treasures. We hope you all enjoy your new lighting solutions!

October 25, 2018

May 7, 2018

Norman Silversmith

Will recommend this company highly! Courteous, efficient, on time and well priced.

Response from owner

Thanks for leaving a review Norman! The team here at Kasper Electrical is delighted to hear such positive feedback and pride ourselves on delivering excellent service. Thanks for allowing us to serve your electrical needs. We hope to be your go-to for quality electrical service in the future.

May 7, 2018

August 13, 2017

Blake Baynham

Professional, cost effective, and timely! We were incredibly happy with Kasper's customer service and attention to detail! Would highly recommend!

August 5, 2017

Ashley Leslie

Fair pricing and EXCELLENT customer service! Seriously, Kasper Electric is such an amazing company to work with! Thanks so much! Love the new lighting!!!

January 5, 2016

roger gandall

Kasper did a lot of wiring in my garage and ran into a problem and I could see it took them twice the time they thought it would. I offered to pay more but they refused and said they stick to there bid..... Roger