Kasper Electrical

Topic

Emergency & After-Hours Service

91.7% positive

Across 322 reviews of Kasper Electrical in West Palm Beach, FL, emergency & after-hours service appears in 12 reviews (91.7% positive), from 2015-11-21 through 2026-05-20.


Key findings

  • Emergency & After-Hours Service mentioned in 12 of 322 reviews (3.7%)

  • 91.7% of Emergency & After-Hours Service reviews are 4 or 5 stars

  • Average rating in Emergency & After-Hours Service reviews: 4.7★

Aspects most discussed in these reviews

  • Responsiveness & Speed

    83%10 mentions
  • Professionalism & Conduct

    75%9 mentions
  • Communication & Updates

    58%7 mentions
  • Courtesy & Friendliness

    50%6 mentions
  • Technical Knowledge & Expertise

    42%5 mentions
  • Problem Resolution & Effectiveness

    42%5 mentions

Reviews mentioning emergency & after-hours service

May 12, 2026

ashley cunningham

Adrian, our ELECTRICIAN was amazing ! Extremely professional and knowledgeable! Kasper dispatch the immediately for an emergency and they were out here within two hours! I highly recommend if you were looking for an electrician !

Response from owner

Ashley, thank you for the great review and for trusting us during an emergency situation. When electrical issues happen unexpectedly, we know how important it is to respond quickly and communicate clearly, so I’m really glad Adrian was able to get out there fast and provide the professionalism and expertise you needed. We appreciate your recommendation and your kind words about both Adrian and our dispatch team. Thank you again for choosing Kasper Electric.

May 14, 2026

April 26, 2026

Jeffrey Taleff

We had our main breaker go out on a Sunday and we were able to reach Michele, even while she was out of town. Thankfully, she was able to send Jon W out, who arrived within the hour and took care of the issue. Everyone was very pleasant and professional from start to finish. Saved our family Sunday

Response from owner

Thank you Mr Taleff, for trusting us and our team to serve you and your family today. Grateful that you value Michelle and Jon as we do. We look forward to continuing to serve you and your friends and family for years to come.

April 26, 2026

March 19, 2026

Berman Realty

Once again Ronnie did a great job. On a previous service call for an emergency generator hook -up he recommended an addition surge protector. That suggestion was greatly appreciated. Ronnie came back today and installed the surge protector and you would think it had been there the whole time. The installation was perfect. Again Ronnie was extremely curious and friendly and did a remarkable job of cleaning up afterwards. Ronnie gets a 10 out of 10 AGAIN!!!

Response from owner

Thank you so much for the wonderful review! We’re thrilled to hear that Ronnie provided such an outstanding experience. Thank you for trusting us with your electrical panel repair and for taking the time to share your experience!

March 12, 2026

January 26, 2026

Joan Bates

Admittedly, I am not someone who leaves reviews for everything and everyone but leaving this 5-star review was absolutely my pleasure. I cannot express enough how pleased I was using Kasper Electric for the first time. From the minute I called them to getting an appointment that same day to then having Ronnie and Amer here, two excellent technicians, was ‘over and above’! I cannot thank you enough. Joanie Bates

Response from owner

Thank you so much, Joanie, for the wonderful review! We’re thrilled you had such a great first experience with Kasper Electric, and we’ll be sure to pass along your kind words to Ronnie and Amer. We truly appreciate your trust and support.

January 27, 2026

March 27, 2025

Laura Jean

"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"

Response from owner

Hey Laura. First, I want to thank you for your feedback and then apologize that it seems we greatly missed the mark with the transparency and communication regarding the electrical service experience you were provided. It is always our intention to serve our customers with excellence and integrity. We take your feedback seriously and together as a team will review what took place here to make sure we do better moving forward. Feedback is what makes us better and we will certainly use yours to gain valuable insight in how we can do just that. Again, I apologize that you did not see us at our very best, which is what we strive for with each and every customer encounter. Thank you.

April 2, 2025

September 23, 2024

Oldno7brand

Kasper tech Adrian came to my home today for a quote. I am getting a Tesla EV Charger installation scheduled along with other work. Adrian was professional and knowledgeable. Kasper arrived on time and when promised. Signed up for the work same day and look forward to the anticipated quality workmanship. Also of note Mona in the office along with Karissa were excellent as well. If the personnel are any indication I should be very happy when this is completed. Thank you

Response from owner

Thank you so much for taking the time to leave this awesome review! I'm so grateful to our team, Adrian, Mona and Karissa for being able to help with your Tesla EV Charger install. We appreciate you calling Kasper Electric and hope to serve you again. Thank you again for praising our team!

September 11, 2024

February 3, 2020

Tom Macho

I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!

Response from owner

Thanks so much for your feedback Tom. We're committed to providing electrical excellence to the customers we serve. We're so proud of the effort Jimmy & our entire service team put forth every day. We are grateful for the opportunity to serve you!

February 4, 2020

November 2, 2019

Cynthia Cruser

I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.

Response from owner

Thank you Cynthia! We appreciate your feedback. Our entire team is committed to serving you with excellence. We're glad you received great service from Jimmy. He always works hard to deliver top-notch solutions. We look forward to serving you again in the future.

November 8, 2019

November 6, 2018

Rick Burson

I called in need of service yesterday and Bill S. was able to get to me today. Not an easy task given I'm in hurricane ravaged Panama City. Bill was professional, polite, and courteous. The Customer Service reps were also above reproach. I received my work invoice for immediately after speaking to CS. If I lived in Kaspers service area... I know who I'd used. Thank you all for coming up to help get peoples lives back to normal.

Response from owner

Rick, thank you so much for taking the time to write these kinds words about us! We are so glad that our electrician was able to solve your issue. We are in the process of planting a permanent location in Panama City, so for any future electrical needs, you can call Kasper Electric again! We're sorry for all you all are going through and look forward to serving you in the future.

November 7, 2018

September 7, 2017

Tadd Gorfido

Great local company! Can't thank Mike Bonea enough for his help. Everyone was out of a 50 amp cable a couple days before Hurricane Irma but he found a way to get me one so we could use the generator to run the central AC! Fast service and answered 30 questions happily. I highly recommend Kasper. As of Wednesday the 7th they still had a few generators available for hurricane Irma so give them a call!

August 2, 2017

Daniel Grimaldo

Kasper's customer service was outstanding. They really went above and beyond to get me through my electrical issues. Very quick to respond by phone, and sent out help the same day! The whole team was very professional and knowledgeable. They were recommended to me by family and I would definitely reccomend them to service you and yours!

June 22, 2017

Super chick

Absolutely fabulous. Called with an emergency at our animal clinic, and they were here within 5 minutes.