Topic
Emergency & After-Hours Service
91.7% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, emergency & after-hours service appears in 12 reviews (91.7% positive), from 2015-11-21 through 2026-05-20.
Key findings
Emergency & After-Hours Service mentioned in 12 of 322 reviews (3.7%)
91.7% of Emergency & After-Hours Service reviews are 4 or 5 stars
Average rating in Emergency & After-Hours Service reviews: 4.7★
Aspects most discussed in these reviews
Responsiveness & Speed
83%10 mentionsProfessionalism & Conduct
75%9 mentionsCommunication & Updates
58%7 mentionsCourtesy & Friendliness
50%6 mentionsTechnical Knowledge & Expertise
42%5 mentionsProblem Resolution & Effectiveness
42%5 mentions
Reviews mentioning emergency & after-hours service
ashley cunningham
Adrian, our ELECTRICIAN was amazing ! Extremely professional and knowledgeable! Kasper dispatch the immediately for an emergency and they were out here within two hours! I highly recommend if you were looking for an electrician !
Response from owner
May 14, 2026
Jeffrey Taleff
We had our main breaker go out on a Sunday and we were able to reach Michele, even while she was out of town. Thankfully, she was able to send Jon W out, who arrived within the hour and took care of the issue. Everyone was very pleasant and professional from start to finish. Saved our family Sunday
Response from owner
April 26, 2026
Berman Realty
Once again Ronnie did a great job. On a previous service call for an emergency generator hook -up he recommended an addition surge protector. That suggestion was greatly appreciated. Ronnie came back today and installed the surge protector and you would think it had been there the whole time. The installation was perfect. Again Ronnie was extremely curious and friendly and did a remarkable job of cleaning up afterwards. Ronnie gets a 10 out of 10 AGAIN!!!
Response from owner
March 12, 2026
Joan Bates
Admittedly, I am not someone who leaves reviews for everything and everyone but leaving this 5-star review was absolutely my pleasure. I cannot express enough how pleased I was using Kasper Electric for the first time. From the minute I called them to getting an appointment that same day to then having Ronnie and Amer here, two excellent technicians, was ‘over and above’! I cannot thank you enough. Joanie Bates
Response from owner
January 27, 2026
Laura Jean
"AVOID KASPER ELECTRIC AT ALL COSTS!" This company is a nightmare—dishonest, unprofessional, and borderline fraudulent. We hired them for an emergency electrical fix at Harbour View, which they resolved in ONE hour. We paid their steep emergency rate, no questions asked. Then their technician lingered for THREE extra hours messing with a non-emergency kitchen light we didn’t even request. We still paid for it out of courtesy, and the technician confirmed payment was complete—twice! Suddenly, they demanded an extra $268 for 'material' that NEVER HAPPENED. Our records prove we paid for all billed time, plus material, but they don’t care. Mona screamed at me over the phone, refused to let me speak to Justin or Cassie Kasper, and hung up. Justin ignored my email begging for a call to sort this out. Worse, they THREATENED to illegally charge an owner’s credit card without permission—a total scam move. Kasper Electric preys on customers with fake charges, ignores evidence, and treats you like garbage when you call them out. We’re reporting them to consumer protection agencies. Save yourself the headache—hire anyone else!"
Response from owner
April 2, 2025
Oldno7brand
Kasper tech Adrian came to my home today for a quote. I am getting a Tesla EV Charger installation scheduled along with other work. Adrian was professional and knowledgeable. Kasper arrived on time and when promised. Signed up for the work same day and look forward to the anticipated quality workmanship. Also of note Mona in the office along with Karissa were excellent as well. If the personnel are any indication I should be very happy when this is completed. Thank you
Response from owner
September 11, 2024
Tom Macho
I was pleasantly surprised that not only were they able to see me the same day but within 1 hour of my call, Jimmy was at my front door! He was friendly, quickly diagnosed the problem, throughly explained everything & finished the job in less than 30 minutes. Also great communication with the young lady I spoke to on the phone prior to & I thought the price was fair. I would definitely recommend Kasper Electrical. Keep up the great work guys, seriously!
Response from owner
February 4, 2020
Cynthia Cruser
I had an emergency situation and called Kasper Electric who I had used in the past. Jimmy Wagner was the electrician who came to the house. He was very polite and professional. He found the problem right away and fixed it. He arrived very soon after the call. I highly recommend this electrician and Kasper Electric.
Response from owner
November 8, 2019
Rick Burson
I called in need of service yesterday and Bill S. was able to get to me today. Not an easy task given I'm in hurricane ravaged Panama City. Bill was professional, polite, and courteous. The Customer Service reps were also above reproach. I received my work invoice for immediately after speaking to CS. If I lived in Kaspers service area... I know who I'd used. Thank you all for coming up to help get peoples lives back to normal.
Response from owner
November 7, 2018
Tadd Gorfido
Great local company! Can't thank Mike Bonea enough for his help. Everyone was out of a 50 amp cable a couple days before Hurricane Irma but he found a way to get me one so we could use the generator to run the central AC! Fast service and answered 30 questions happily. I highly recommend Kasper. As of Wednesday the 7th they still had a few generators available for hurricane Irma so give them a call!
Daniel Grimaldo
Kasper's customer service was outstanding. They really went above and beyond to get me through my electrical issues. Very quick to respond by phone, and sent out help the same day! The whole team was very professional and knowledgeable. They were recommended to me by family and I would definitely reccomend them to service you and yours!
Super chick
Absolutely fabulous. Called with an emergency at our animal clinic, and they were here within 5 minutes.