Topic
Repeat Customers & Loyalty
100% positiveAcross 322 reviews of Kasper Electrical in West Palm Beach, FL, repeat customers & loyalty appears in 15 reviews (100% positive), from 2015-11-21 through 2026-05-20.
Key findings
Repeat Customers & Loyalty mentioned in 15 of 322 reviews (4.7%)
100% of Repeat Customers & Loyalty reviews are 4 or 5 stars
Average rating in Repeat Customers & Loyalty reviews: 4.9★
Aspects most discussed in these reviews
Technical Knowledge & Expertise
73%11 mentionsProfessionalism & Conduct
73%11 mentionsCourtesy & Friendliness
33%5 mentionsPunctuality & On-Time Service
33%5 mentionsProblem Resolution & Effectiveness
27%4 mentionsCommunication & Updates
27%4 mentions
Reviews mentioning repeat customers & loyalty
Johan Jacobsen
Adrian installed a Google Nest camera and floodlights on our garage. He did a wonderful job on the installation, able to place the camera exactly where I wanted it to be. He knows what he is doing, cleans up when he is finished and even helped me load the program on my phone so I could use the camera immediately. This is my third experience with Adrian and Kasper Electric. If you want an electrical job done well and cleanly, these are the people to call.
Response from owner
February 20, 2026
David Wenner
Second visit by Ronnie was even better than the first. He’s an excellent electrician and a very nice person.
Response from owner
February 4, 2026
M Thomas Hoffmann
Prompt, professional and perfect pricing.... Adrian and his assistant were great. They showed up on time and completed the job as described. This is the second time we used Kasper in the past 6 months, the first time was for a electrical panel upgrade and today was for wiring for the a/c thermostat. The wire had to be run from the air handler (in the attic) to the a/c unit (outside on the first floor). The service and workmanship is top notch. Thanks Kasper!
Response from owner
December 30, 2025
Linda DeVito
Kathy in the office was amazing! She called me back when she said she would...got me scheduled asap! Ronny and his young apprentice were amazing as very competent! I have used Kasper many times now and I am always amazed at their professionalism and kindness.
Response from owner
November 11, 2025
Shirley Bonvento
We can't thank Ronnie enough for the electrical work he did for us. He was patient, thorough and efficient. He was even early for our appointment. We are already planning another project for him. November 25 /2024 This is the third time Ronnie has done an electrical project for us and once again we are so pleased with his work, punctuality, courtesy and attention to detail. This time he brought an assistant Omer who was great.
Response from owner
August 8, 2024
JON ANGER
Kaspers technician Ronnie Carretero did an excellent job. I always use Kasper when I need an electrician.
Response from owner
December 16, 2024
R K
I used Kasper Electrical several times in 2020 and will continue to use them do to their outstanding service and reasonable pricing. I had to schedule another appointment this week and spoke with Anne on scheduling an appointment. Anne is very pleasant and her customer service skills are outstanding. Robert
Response from owner
May 21, 2020
Jennifer Kadis
Used them again for continued replacement of outdated fans and fixtures. Steve Perez, as always was great and I always appreciate his advice
Response from owner
May 29, 2020
DANA
I 1st called Kasper Electric back in January based on reviews and I have to tell you I could not have been more satisfied. There electrician Bill was sent over to access a situation. He was honest, and guided me through a situation. I just called them back again yesterday and again Bill did not let me down. I would highly recommend this company based on their honesty, responsiveness and work ethic. I could not have made a better choice when choosing an electrician from the internet. Thank you Kasper Electric!
Response from owner
February 16, 2020
charles davis
We have used Kasper Electric for over 4 years now, For our home and work. They are always on time and very professional, The job is always done right the first time. Steve Perez is amazing he does excellent work and I would highly recommend this company.
Response from owner
February 4, 2020
Clive Miller
5 years
Response from owner
May 29, 2020
C Farr
Edited to add: used this company again - Five Stars again and thanks to Bill who did a great job! Five stars for Kasper Electrical and Jimmy who was polite, friendly, knowledgeable and efficient. And they showed up when they said they would! Very happy with my new electrician - used them in Tequesta, FL.
Response from owner
November 20, 2019
Judy Bassaline
Our ceiling fan stopped working, Dan came out and took a look, did some troubleshooting and fixed it!! Works great! Had a few other questions and concerns about some lighting fixtures and Dan gave great advice!! Kasper comes through once again.
Response from owner
December 2, 2019
ADE Surprise
Jimmy Wagner did a great job. He came upon a complex situation when installing my outdoor carriage lights but he came up with several options, explaining the benefits of each and the complexities of each. I chose the option and he did an excellent job installing the lights. They look fantastic. And I really appreciate how he cleaned everything up. It was like he was never here. I've used Kasper many times and I've never been disappointed. I've also referred them on several occasions without any reservations.
Response from owner
January 7, 2019
Lisa Goldberg
I’ve used this company before a couple of times, but this by far was the most professional service given, by Joe. Joe doesn’t work slow or waste time, he gets right on the ball and works right on through. 👏👏👍 I recommend not only this company but Joe, as well!
Response from owner
June 6, 2018